Hotel The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur, Malaysia)

Hotel The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur, Malaysia)

About The Ritz-Carlton, Kuala Lumpur

Located in the Golden Triangle District of Kuala Lumpur, Ritz-Carlton Kuala Lumpur offers the best in luxurious accommodations with magnificent city views. The hotel is a 5-minute walk from the historic Royal Selangor Golf Club. Complimentary in-room bottled water and newspapers are offered to guest each day. Rooms also feature a marble bathtub with separate shower, flat-screen LCD TV, workstation, evening turndown service and butler service. Wi-Fi is available for an additional charge. Ritz-Carlton Kuala Lumpur has a fully equipped fitness centre along with a swimming pool, Jacuzzi and sauna. The hotel’s spa offers guests a chance to relax both the mind and body. The are four restaurants at the hotel including Cesar’s which serves breakfast and offers guests a chance to see the meal be made by chefs from the theatre kitchen. Bukit Bintang and Pavilion Mall can be reached in five-minutes by walking while KLCC Park is a 15-minute walk from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


168 Jalan Imbi, 55100, Kuala Lumpur, Malaysia

Rating overview

trivago Rating Index based on 1399  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews


Trademark service.

Guests say the hotel’s staff provides service worthy of the Ritz-Carlton. The professional staff is extremely knowledgeable and will be able to answer any questions you may have. Visitors also highlight the butler service as being a great feature.


Good in the neighbourhood.

The hotel’s location is away from the hustle and bustle of central Kuala Lumpur but the local Bukit Bintang neighbourhood has a lot going on. Visitors point out there are many restaurants and shops nearby as well as a few parks and a golf course.


Breakfast and a show.

You can not only enjoy eating your breakfast but see it get created as well. Cesar’s prides itself on its theatre kitchen where you are able to see the chefs in action. There is also a small breakfast buffet available too should you want something more tr

Negative Reviews


Work in progress.

The hotel is currently undergoing a renovation that is much needed according to guests who say the hotel was starting to feel dated. However, this comes at a cost as visitors note the on going construction is noisy and takes away from the ambiance of the


Housekeeping makes a mess.

Guests point out that the housekeeping at the hotel struggles at times to perform their tasks. There were instances when the turndown service wasn’t carried out or rooms weren’t cleaned and towels and linens replaced during the day.


Wi-Fi goes missing.

The Wi-Fi at the hotel can encounter some dead spots in the rooms that can leave you frustrated. Guests say they had trouble locating the Wi-Fi signal in the rooms which is an annoyance when trying to use the internet.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Cot
  2. Childcare
  3. Organised activities for kids
Wellness / Spa
  1. Massage
  2. Sauna
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
  4. In-room accessibility
Room facilities
  1. Ironing board
  2. Openable windows
  3. Hairdryer
  4. Electric kettle
Sports facilities
  1. Bike rental
  2. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


168 Jalan Imbi , 55100 , Kuala Lumpur , Malaysia
Telephone: +60 321428000 | Fax: +60 327118143 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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