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    Hotel The Federal Kuala Lumpur (Kuala Lumpur, Malaysia)

    Hotel The Federal Kuala Lumpur (Kuala Lumpur, Malaysia)

    About Hotel The Federal Kuala Lumpur

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    • LocationExcellent  (8.9 / 10)
    • RoomsFair  (7.1 / 10)
    • ServiceGood  (7.6 / 10)
    • CleanlinessGood  (7.6 / 10)
    • Value for moneyFair  (7.4 / 10)

    Positive Reviews

    positive:

    A great location.

    From the hotel you can stroll to cafes, bars, restaurants and shops. The choice is yours. You certainly aren't limited to what is on offer at the hotel itself.

    positive:

    Good quality accommodation.

    Rooms are clean, attractive and contain all the additional features that are now expected. There are choices to be made and if the budget allows, rooms in the Merdaka Wing are noticeably cool, spacious and quiet.

    positive:

    Helpful hints.

    In the main, members of staff are very friendly and helpful. Reception, security and night staff score particularly highly.  There's a happy willingness to help you transport luggage to your room. Breakfast is good - no point trying to better it elsewhere - and the spa facilities, too, are excellent value.


    Negative Reviews

    negative:

    Some staff members have a chip on their shoulder.

    It would be wrong to tar all members of staff with the same brush, but there can be a tendency to be dismissive of guest queries and complaints. They should, perhaps, remember who is paying their wages.

    negative:

    Old and slow.

    Some rooms - not all - are dated and long overdue for an overhaul. There seems to be two paces of work for staff: slow and stop. There's no urgency here.

    negative:

    ‘High priced rice'.

    Food here is very expensive. If on a budget, it's worth exploring the area for alternatives. Try: Wong Ah Wah, Village Roast Duck or the Outback Steakhouse. If going by taxi … watch it! Many drivers have little, if any, knowledge of the meter that is sitting in their cab. ‘Rip-off' time!


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Nightclub
    4. Entrance hall/lobby
    5. Lift
    6. Hairdresser
    7. Parking
    8. Porter service
    9. Hotel bar
    10. Pool bar
    11. Conference rooms
    12. Computer with Internet
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Sun umbrellas
    17. Deck chairs
    18. Laundry service
    19. Room service
    20. 24-hour room service
    21. Doctor on site
    22. Car rental
    23. Concierge
    24. Free WiFi in public areas
    25. Valet parking
    26. Pool
    27. Luggage storage
    28. Housekeeping
    29. Free WiFi
    30. Breakfast
    31. Kids' pool
    32. Regular disinfection
    33. Hand sanitizer provided
    34. Temperature screening
    35. Safe distance
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Hot tub
    Room amenities
    1. Ironing board
    2. Television
    3. Air conditioning
    4. Satellite TV
    5. Safe
    6. Cable TV
    7. Free WiFi (rooms)
    Sports facilities
    1. Golf course

    Arrival / Departure

    1. Check in: 14:00

    Contact

    35 Jalan Bukit Bintang,  55100,  Kuala Lumpur,  Malaysia
    Telephone: +60(3)21489166 | Fax: +60(3)21482877 | 

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