E & O Residences Kuala Lumpur is a 4.5 star luxury hotel located in Kuala Lumpur’s central business district. The apartments are furnished with contemporary designs offer spacious surrounds and views of the city skyline. Each apartment features a balcony with a wraparound glass wall and includes free Wi-Fi, satellite TV service, iPod docking station, in-room safe, fully equipped kitchen and separate living room, climate control, complimentary bottled water and toiletries. Hotel amenities include a business centre and conference spaces, concierge services, fitness centre, outdoor swimming pool, a landscape garden and court yard as well as a children’t playground. St Mary Place is right on the doorstep and offers a selection of bistros and delis. E & O Residences Kuala Lumpur is a five-minute walk of the Bukit Nanas Forest and the Kuala Lumpur Tower and Pavilion Kuala Lumpur can be reached within 15-minutes’ walk.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel is quite handy as it is close to many amenities in the area and thus guests do not have to travel far to shop, dine or have a good time. The spacious, clean rooms that have a great views and an advantage. There are also various modes of transport available to guests.
The hotel's employees are not only cheerful; they are also welcoming, caring. They are quick to be of service and seem to receive great pleasure from assisting you. Them being multilingual is a huge advanatge as many of the guests are international travellers.
The hotel is less than an hour from the Kuala Lumpur International Airport. There are plenty of malls, bars and restaurants in the area, such as KLCC Shopping Mall and Avenue K Mall just a few minutes' drive away. Bukit Bintang shopping area is also nearby if you would like to do some shopping.
According to many, the breakfast menu was thought to be subpar. Some were of the view that the food's quality was substandard and the selection was not as wide-ranging as was expected.
Some guests were dissatisfied with the quality of mattresses and pillows provided pointing out that they were too hard and small. Others thought the air conditioning system wasn't effective. Many felt the system was temperamental, of poor quality as it did functioned well in some rooms and not in others.
Considering arrival time, some guests have criticized the checking in process as long. This is inconveniencing if many guests check in at the same time.