Hotel COZi Oasis

This hotel offers a practical and comfortable stay, distinguished by its spacious rooms that are notably large for Hong Kong standards, and a highly valued shuttle bus service that connects guests to the nearest MTR station. It is an excellent choice for budget-conscious travelers seeking good value, business travelers due to its location in an industrial area, and families who appreciate the generous room sizes. Guests consistently highlight the hotel's cleanliness and the overall comfort of the accommodations. To make the most of your stay, be sure to utilize the convenient shuttle service for easy access to public transport and nearby amenities, and consider bringing your own personal toiletries like a comb or tissue box, as these are not always provided in the rooms.

Facilities & Amenities
Guests generally find the hotel's facilities to be adequate and functional. The free Wi-Fi is consistently praised for its speed and reliability, ensuring guests can stay connected. A fitness room with basic equipment is available for those wishing to maintain their workout routine. Rooms are equipped with a fridge and an electrical kettle, adding to guest convenience. The hotel features multiple elevators, though some guests have noted that waiting times can be long, especially during peak hours, and occasionally one may be out of service. For added convenience, vending machines are available for purchasing drinks and snacks, and a coin-operated laundry facility is on-site, although some guests reported issues with the dryer's functionality. The hotel also boasts a large lobby and a pleasant outside garden area.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness and room comfort, with many guests finding the rooms to be well-maintained and tidy. The spaciousness of the rooms is a significant advantage, particularly for Hong Kong, allowing ample space for luggage and movement. Most guests report comfortable beds that ensure a restful night's sleep, though some have found them to be on the firmer side, and a few noted minor issues like stains or dust. The bathroom areas are frequently described as spacious and clean, featuring good water pressure for showers. While overall noise levels are considered quiet due to good soundproofing, some guests have occasionally experienced noise from adjacent rooms or street traffic. Rooms are equipped with effective air conditioning for a comfortable temperature.

Dining & Food Quality
The hotel offers on-site dining options that receive mixed but generally positive feedback. The main restaurant, "The Platter," is appreciated for its buffet offerings, with many guests highlighting the good food quality and variety, particularly praising dishes like lamb chops and beef. Some guests have enjoyed the seafood and bread crab selections, and the availability of Haagen-Dazs ice cream is a popular feature. While the breakfast spread is considered satisfactory by many, some guests have noted a limited selection, particularly regarding vegetables and cheese. The hotel also provides welcome drinks upon arrival, which are a thoughtful touch appreciated by guests.

Location & Accessibility
The hotel's location is a frequent topic of discussion, situated in an industrial area that is not central to major tourist attractions. However, its accessibility is significantly enhanced by the hotel's excellent shuttle bus service, which provides frequent and convenient transfers to the Kwai Fong MTR station. This service is highly valued, making it easy for guests to connect to the wider city. For those who prefer to walk, the Kwai Hing MTR station is approximately a 10-15 minute walk away. Nearby amenities include 7-Eleven stores, a Welcome supermarket, and the New Metroplaza shopping centre, offering convenient options for daily needs and dining. Access to the airport is also relatively straightforward via public transport, including the A30 bus. Parking is available, though some guests find it to be expensive.

Staff & Service
Most guests commend the hotel's staff for their friendly and helpful demeanor, contributing positively to the overall experience. Many reviews highlight the staff's attentiveness and efficiency, particularly at the front desk and during check-in. The housekeeping team generally maintains high standards of cleanliness, with daily service ensuring rooms are well-kept. However, some guests have reported mixed experiences, including instances of slow check-in, unhelpful responses to requests, or a perceived lack of warmth from certain staff members. While the shuttle bus service itself is praised, a few guests have commented on the attitude of some drivers. Overall, the staff's willingness to assist with various needs, such as luggage storage and room upgrades, is frequently appreciated.

Additional Information
Guests should be aware that the hotel does not provide complimentary drinking water in the rooms, requiring guests to purchase it from outside or use on-site vending machines. Similarly, basic amenities like a tissue box, comb, and bath cap are often not supplied, with the hotel citing environmental reasons for the absence of plastic combs. Some guests have noted a lack of USB charging ports and limited power plugs in the rooms, which can be inconvenient for charging multiple devices. The hotel, converted from an industrial building, features a modern minimalist design. A deposit is typically required upon check-in, which some guests find unusual. For those with specific needs, it's worth noting that family rooms may not include a bed rail, and the emergency lighting can be quite bright at night.