Trek Global Backpackers

This hostel is celebrated for its vibrant social atmosphere and community spirit, making it a memorable choice for solo travelers and backpackers seeking to connect with others. Its central location places guests at the heart of the city, offering excellent value for money and easy access to attractions. The staff consistently receive high praise for their friendliness and helpfulness, contributing significantly to a welcoming environment. While the hostel fosters a lively buzz, guests should be mindful of potential noise from communal areas, especially during peak times. To make the most of your stay, consider participating in the daily events organized by the hostel, which are designed to encourage interaction and create a sense of belonging.

Facilities & Amenities
The hostel features a unique layout with multiple kitchens distributed across different zones or floors, providing convenience for guests, though some find these smaller kitchens can become crowded. A larger main kitchen is also available on the ground floor. Guests can enjoy various communal areas, including a lounge with a pool table and kickers, fostering social interaction. Wi-Fi connectivity is generally available, though some guests report it can be slow or unreliable in certain rooms. Lockers are provided in rooms for personal belongings, and laundry facilities are available, though they require cash and are occasionally out of service. Elevators serve most floors, but some upper levels may require stair access. Some rooms offer thoughtful touches like kettles with tea and coffee sachets.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed. Many reviews highlight the general cleanliness of the hostel, including bathrooms and living areas, with staff regularly cleaning. However, some guests noted that certain areas, such as shared shower rooms, fridges, and carpets, could be cleaner or appear tired. Rooms are often described as comfortable, with many praising the comfortable beds. Conversely, some found rooms to be small, stuffy, or lacking adequate ventilation, with issues like creaky beds and thin walls contributing to noise levels from adjacent rooms or communal areas. Some private rooms are noted for being spacious, while others mention issues with windows not closing properly or curtains not effectively blocking light.

Dining & Food Quality
The hostel provides multiple kitchens throughout its different zones, allowing guests to prepare their own meals. While these kitchens are generally well-equipped, some are noted as being quite small, leading to congestion during busy times. The main ground floor kitchen is also mentioned as being small with limited stoves, and some guests reported issues with fridges being full or unclean. Despite these challenges, the hostel is praised for organizing social events that sometimes include free food and drinks, which are highly appreciated by guests and contribute to the community atmosphere.

Location & Accessibility
The hostel boasts an excellent central location, making it highly convenient for exploring the city. Guests appreciate its proximity to the CBD, waterfront, Cuba Street, and various attractions, all within easy walking distance. It is also well-situated near bus stops and the ferry terminal, providing convenient access to public transportation. While the hostel is located on a hill, most guests find it manageable. Parking is available on-site for a fee, offering a secure and convenient option for those traveling by car, though some note it can be expensive compared to other options.

Staff & Service
The staff consistently receive high praise for their exceptional friendliness and helpfulness. Guests frequently commend their accommodating nature, noting how they go above and beyond to assist with queries, provide local recommendations, and ensure a positive stay. The check-in process is generally described as quick and efficient. While the cleaning staff are diligent in maintaining the premises, some guests have noted that their cleaning activities, particularly in communal kitchen areas, can be noisy in the mornings. The hostel also maintains a security presence, contributing to a sense of safety for guests.

Additional Information
The hostel's unique zone-based layout, with separate kitchen and bathroom facilities for groups of rooms, is a notable feature, though it can make navigating the building feel like a maze initially. A noise curfew is enforced after 11 PM to ensure a peaceful environment for sleeping guests. The hostel regularly hosts a variety of daily events, including social gatherings with free food and drinks, game nights, and movie nights, which are highly valued for fostering social connections. Guests should be aware of a late check-out fee if rooms are not vacated on time and a policy regarding charges for false fire alarms. Towels and basic toiletries are provided, adding to guest convenience.