Sojourn Apartment Hotel - Riddiford

This hotel is highly regarded for its exceptional proximity to Wellington Hospital, making it an ideal choice for medical visitors and families supporting loved ones undergoing treatment. Its signature feature is undoubtedly this convenient location, which allows for easy access to the hospital, often just across the road. Guests consistently highlight the hotel's impeccable cleanliness, comfortable accommodations, and the outstanding service provided by its staff. The well-equipped rooms, often featuring kitchenettes, also make it suitable for business travelers and sightseers seeking a comfortable base. To enhance your stay, consider utilizing the complimentary laundry facilities and exploring the numerous nearby supermarkets and dining options for convenient self-catering or local meals.

Facilities & Amenities
Guests frequently praise the hotel's practical and well-maintained facilities. A significant advantage is the availability of free washing and drying machines on the premises, which is highly appreciated by guests, especially those on longer stays. The rooms are equipped with kitchenettes that include a Nespresso machine, toaster, microwave, small fridge, and dishwasher, allowing for convenient self-catering. Guests also benefit from fast and reliable Wi-Fi throughout the property. The hotel ensures security with 24-hour access and offers on-site car parking, though spaces can be limited. Thoughtful touches like wireless charging lamps in some rooms further enhance the guest experience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness and modern aesthetic, with many guests describing rooms as "immaculate" and "brand new." The comfortable beds and quality pillows are frequently mentioned, ensuring a restful night's sleep, though a few guests found the beds less than ideal or too small. Rooms are generally well-appointed and can range from compact to spacious, depending on the booking. In-room amenities like a Smart TV with casting capabilities, a safe, and a well-equipped bathroom with good water pressure are appreciated. While most rooms are quiet, some located on the street side may experience traffic noise or ambulance sirens, though many found the rooms surprisingly soundproof.

Dining & Food Quality
While the hotel does not feature an on-site restaurant, guests appreciate the convenient continental breakfast service, which is described as generous and delivered directly to the room. For other meals, the hotel's location is highly advantageous, with a large supermarket (Woolworths/Countdown) just a minute's walk away, making self-catering easy. Additionally, numerous cafes and restaurants are located within easy walking distance in the vibrant Newtown area, offering a variety of dining options for guests who prefer to eat out.

Location & Accessibility
The hotel's central location is a major highlight, particularly its direct proximity to Wellington Hospital, often just across the road, which is invaluable for guests visiting patients. It is also conveniently close to Wakefield Hospital and the Newtown shops, offering a range of amenities. Public transport is easily accessible, with a bus stop located right outside the hotel entrance, providing a quick and easy route to the city center and other attractions like the Wellington Zoo. While the city center is about a 30-minute walk, the excellent bus service makes it highly accessible. Parking is available on-site, though limited, with additional free parking provided at the nearby supermarket.

Staff & Service
The hotel staff consistently receive glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently commend their attentive service, noting how staff go "above and beyond" to assist with requests, often showing great compassion during stressful medical situations. The check-in process is described as smooth and efficient, with staff often providing a personal welcome and even escorting guests to their rooms. Specific services like accommodating early check-in and late check-out, luggage storage, and making courtesy calls after arrival are highly appreciated. The housekeeping staff also receive praise for their thoroughness and daily servicing of rooms.

Additional Information
Guests frequently commend the hotel for its excellent value for money, offering a high standard of accommodation at a reasonable cost. The hotel maintains a strong focus on security, with secure 24-hour access and card entry after hours, ensuring guests feel safe. Many guests highlight the hotel's flexibility in accommodating extended stays or changes to departure dates, particularly beneficial for those with hospital-related needs. The hotel is also noted for its commitment to environmental efforts, having received accreditation for its practices. Thoughtful touches like welcome notes and complimentary chocolates in the rooms add to the personalized guest experience.