Riviera Rayhaan by Rotana Doha

This hotel is consistently praised for its exceptional staff service and impeccable cleanliness, making it a standout choice for travelers. Its modern, spacious rooms provide a comfortable and relaxing environment, contributing significantly to guest satisfaction. The hotel is particularly well-suited for families seeking a clean and safe stay with attentive service, and for couples looking for a tranquil and comfortable retreat. Business travelers and sightseers will also find the convenient location and excellent amenities highly beneficial for their needs. To enhance your experience, consider requesting a non-smoking room if you are sensitive to smells, and be aware that valet service might experience slight delays during peak hours.

Facilities & Amenities
Guests frequently highlight the wonderful rooftop pool area, often described as beautiful and relaxing, offering a pleasant space for unwinding. The fitness center is well-equipped and appreciated by those looking to maintain their routines. While Wi-Fi generally performs well, some guests reported occasional weakness or interruptions. The valet parking service is a significant convenience, though some noted potential delays during busy periods and a narrow entrance to the parking area. The hotel also features a spa, which some guests found to be on the expensive side. Additionally, the elevators can sometimes be busy, and a few guests mentioned they are not well-ventilated, with some noise from exhaust fans in adjacent rooms.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its spotless cleanliness throughout, with many guests noting the pleasant aroma in the common areas and rooms. The rooms are consistently described as spacious, modern, and newly renovated, providing a comfortable and quiet atmosphere. Guests particularly commend the comfortable beds, high-quality mattresses, duvets, and pillows, ensuring a restful sleep. In-room amenities such as the pleasant-smelling shampoo, conditioner, and shower gel, along with a coffee maker, bathrobes, and slippers, add to the comfort. While generally quiet, some guests experienced minor noise from housekeeping in the mornings or from exhaust fans. A few isolated reports mentioned issues with the air conditioning not cooling effectively or a refrigerator not functioning. The shower design was occasionally noted as small or precarious, with some reports of water pressure issues or minor flooding.

Dining & Food Quality
The breakfast consistently receives high acclaim, described as excellent, very good, and offering a wide, versatile spread. Guests appreciate the variety, including Arabic, European, and some Asian selections, with fresh and delicious options catering to diverse tastes. The hotel also accommodates specific dietary needs, such as gluten-free options. The seafood buffet is highlighted as offering great value and delicious dishes. While the overall food quality is generally positive, some guests found the main restaurant food to be basic or not as impressive as the breakfast. The hotel does not serve alcohol, which is a significant point for some guests. Room service is generally responsive, though a few instances of delayed food delivery were noted.

Location & Accessibility
The hotel's location is generally well-regarded, particularly for its excellent proximity to the metro station, typically a five to ten-minute walk. This makes it highly convenient for exploring Doha, with easy access to the airport, Souq Waqif, and Musheireb. While not situated in a central tourist hub or upscale area, the neighborhood is described as calm, quiet, and safe. Guests appreciate the convenience of a large supermarket located nearby, with another smaller one directly adjacent to the hotel. Although some major attractions are not within immediate walking distance, the efficient metro system largely mitigates this. The hotel is approximately twenty minutes from the airport, making arrivals and departures relatively straightforward.

Staff & Service
The hotel's staff receives overwhelming praise for their exceptional helpfulness, friendliness, and attentiveness, consistently going above and beyond to ensure a pleasant stay. Guests frequently commend the polite and welcoming demeanor of all team members, from the front desk to housekeeping and restaurant staff. The check-in process is often described as quick, smooth, and efficient, with many guests appreciating the flexibility of early check-in and late check-out options. While housekeeping is generally attentive, a few guests reported instances of the "do not disturb" sign being overlooked or morning noise. The valet service is noted for its efficiency and friendly staff, despite occasional delays. Overall, the staff's dedication to providing excellent service is a recurring highlight, making guests feel valued and well-cared for.

Additional Information
A notable policy at the hotel is the absence of alcohol, which is an important consideration for some guests. While generally providing a peaceful stay, a few guests reported significant disturbances, including a concerning fire drill incident where exit doors were found locked, causing panic. Some guests also experienced issues with the air conditioning not adequately cooling their rooms, leading to discomfort. Housekeeping occasionally ignored the "do not disturb" sign, causing inconvenience. The refrigerator in some rooms was reported as non-functional, acting merely as a cupboard. Furthermore, the TV channels offered are somewhat limited. The rooftop pool has specific access rules, including designated women-only days, which guests should be aware of.