Ramada by Wyndham Doha Old Town

This hotel is widely recognized for its unusually spacious rooms, offering ample space that many guests find to be a significant advantage, making it a comfortable choice for various travelers. Its prime location in the Old Town is another standout feature, placing guests within easy reach of major attractions. While the staff generally receives praise for their friendliness and helpfulness, some guests note inconsistencies in service responsiveness. The comfortable beds are frequently highlighted, ensuring a restful stay. This hotel is particularly well-suited for sightseers and families due to its large rooms and proximity to cultural sites, while business travelers appreciate the convenient access to the city center. For an enhanced experience, guests might consider requesting a room away from the mosque for quieter mornings and be prepared for potential variations in service speed.

Facilities & Amenities
The hotel offers spacious rooms that are a consistent highlight, providing guests with generous living areas. In-room amenities typically include a large wardrobe, iron and ironing board, kettle, coffee and tea supplies, bottled water, a refrigerator, and a safe. While some guests find the provided toiletries basic, the overall in-room provisions are appreciated. The Wi-Fi signal receives mixed feedback, with many guests reporting it to be poor or slow, making it challenging for work or streaming. The hotel also features a swimming pool and a gym, though some guests describe the pool as small and not always clean, and the gym as sometimes messy.

Cleanliness & Room Comfort
The cleanliness of the rooms receives mixed reviews; while some guests find them spotless, many report issues such as dirty windows, stained carpets, and a general sense of the hotel being old and in need of renovation or maintenance. The bathroom condition is a frequent point of concern, with numerous mentions of unpleasant odors, rust, broken fixtures, flooding after showers, and visible insect issues like cockroaches. Guests generally praise the comfortable beds and large bed sizes. However, noise levels are a significant issue, with complaints about street noise, the loud mosque call to prayer early in the morning, random fire alarm activations, and thin walls allowing sounds from neighboring rooms to be easily heard. The air conditioning is also noted as sometimes being weak or lacking a heating function.

Dining & Food Quality
The hotel's breakfast receives varied feedback. Many guests appreciate the convenience and the range of options available, describing it as good with plenty of choice. However, some find the breakfast variety limited or the food quality unappetizing. There are also comments about the dining area being small and sometimes understaffed, leading to delays in clearing tables or refilling food items. Some guests have reported hygiene concerns in the dining area, including insects. Overall, while the breakfast is considered adequate by some, others suggest there is room for improvement in terms of selection, service efficiency, and overall dining experience.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it incredibly convenient for exploring the city. It is within easy walking distance of popular attractions such as Souq Waqif, the National Museum of Qatar, the Museum of Islamic Art, and the Corniche. Its proximity to a metro station also provides excellent access to public transportation, including connections to the airport. While the location is widely praised, parking can be a challenge; guests report limited availability in the hotel's underground parking, which is sometimes in poor condition, and difficulty finding spots, especially during peak times. Some guests also note the lack of a convenient pickup/drop-off area for ride-sharing services.

Staff & Service
The staff generally receives positive feedback for their friendliness and helpfulness, with many guests highlighting their accommodating nature and willingness to assist. The check-in process is often described as smooth and efficient, though some guests have experienced delays or issues upon arrival. However, there are mixed reviews regarding responsiveness to requests, with some guests reporting slow service for amenities like towels or maintenance issues. Housekeeping is praised by some for maintaining cleanliness, while others note inconsistencies in towel replacement or room servicing. The check-out process has also drawn some criticism, particularly regarding policies that require room checks before departure, which can cause delays, especially for guests with early flights.

Additional Information
Guests should be aware of certain operational aspects that may impact their stay. Some rooms have windows that are noted for their poor cleanliness, significantly affecting views, and in some cases, window insulation is inadequate, allowing outside noise and drafts. A notable concern is the hotel's room access policy, where guests have reported their key cards being deactivated and access blocked over minor issues, such as alleged towel damage, requiring immediate payment before re-entry. Furthermore, some rooms lack essential amenities like a working telephone to contact reception directly, necessitating a trip to the front desk for any requests. There are also reports of windows being left unlocked or having broken mechanisms, raising safety concerns.