Mita Kaikan

The hotel offers a highly convenient and modern stay, particularly noted for its strategic location near the airport and AsiaWorld-Expo, making it an ideal choice for transit passengers and business travelers attending events. Its signature feature is the complimentary and frequent shuttle service to and from the airport and nearby MTR stations, greatly enhancing accessibility. Guests consistently highlight the hotel's cleanliness and contemporary design, creating a luxurious yet welcoming ambiance. While rooms are often described as compact, they are efficiently designed and well-maintained. The hotel is also well-suited for families planning visits to Disneyland or Ngong Ping, given its shuttle connections. For a smoother experience, guests recommend utilizing the hotel's shuttle services and being prepared for potential food limitations if arriving late, as dining options close early.

Facilities & Amenities
The hotel provides a range of facilities designed for convenience and relaxation. Guests appreciate the well-equipped fitness center, which is open 24 hours and located on the rooftop, offering bodyweight machines and a pleasant environment. An outdoor pool is also available on the rooftop, though it is typically closed during winter months. For quick needs, vending machines are conveniently located in the lobby and on the third floor, providing snacks and instant noodles, with access to hot water and microwave machines. The hotel boasts strong and secure Wi-Fi throughout, allowing guests to work effectively. Additionally, a sky deck offers impressive views, and a modern connecting bridge provides direct access to the AsiaWorld-Expo convention hall.

Cleanliness & Room Comfort
Guests generally find the rooms to be exceptionally clean and well-maintained, often described as spotless and immaculate, reflecting the hotel's newness. While many reviews note the room size as small, tiny, or compact, especially for those with large luggage, it is frequently acknowledged as acceptable for Hong Kong standards and efficiently designed to maximize space. Solo travelers, in particular, find the standard rooms sufficient. The beds are consistently praised for being comfortable, ensuring a restful night's sleep, with some describing them as soft while others find them firm but comfortable. Rooms are generally quiet, with good soundproofing minimizing airport noise, though some guests occasionally hear neighbors. Amenities include bottled water, slippers, and toothbrushes, though some note the absence of a coffee machine or iron. The bathroom is often described as small, with separate toilet and shower areas, but features excellent water pressure and consistent hot water, despite a few isolated reports of drainage or leakage issues.

Dining & Food Quality
Feedback on dining experiences at the hotel is mixed. The breakfast buffet receives high praise from many guests, described as outstanding and tasty, offering a wide variety of options including Western and Chinese dishes, hot pot style soups, and fresh fruit, with items constantly replenished. However, some guests found the breakfast choices limited or the food not hot enough, and some considered it not to be good value for money. The hotel features multiple restaurants, including Petra and Vivace, but some guests found them overpriced or the food quality inconsistent, with specific dishes like Wonton Noodle receiving negative comments. It is important to note that room service is generally not available, and the main restaurant closes early, around 10:30 PM, leaving limited options for late arrivals. Coffee, in particular, was noted as being very expensive.

Location & Accessibility
The hotel's central location near the airport is a significant advantage, with guests reporting a short five-minute drive or a quick two-minute bus ride on the S1 route. A major highlight is the free shuttle bus service, which runs frequently to and from the airport, the Tung Chung MTR station, and the Citigate premium outlet mall, making it highly convenient for transit and shopping. The hotel is also directly accessible to the AsiaWorld-Expo MTR station, providing easy connections to the city. While the immediate vicinity lacks dining and shopping options, the shuttle service effectively mitigates this by connecting guests to Tung Chung. Some guests noted ongoing construction around the hotel, but overall, its strategic placement for airport access and regional attractions like Disneyland and Ngong Ping is highly valued.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, professionalism, and attentiveness. Many guests highlight their helpfulness, accommodating nature, and willingness to assist with various requests, from luggage handling to providing useful information. The check-in and check-out processes are frequently described as quick and smooth, though some guests experienced long queues during peak times. Housekeeping is commended for maintaining high standards of cleanliness, and the front desk is generally responsive to calls, although a few isolated reviews mention difficulties reaching the operator or perceived dismissive attitudes from some staff members. Overall, the commitment to providing excellent service, including specific assistance like refunding non-refundable bookings under special circumstances, contributes significantly to a positive guest experience.

Additional Information
The hotel's modern design and luxurious ambiance are frequently mentioned, with guests appreciating the bright, colorful, and well-decorated lobby and corridors. It is often seen as offering great value for money given its quality and amenities, especially for an airport hotel. Guests recommend downloading the Octopus app and purchasing a card at the airport for convenient payments on vending machines and transport. The hotel provides umbrellas in rooms, a thoughtful touch. While the hotel is generally quiet, some guests noted that the shuttle bus queue can be long, and there isn't a formal queuing system, requiring guests to be proactive. The hotel also features an EV charging station, and some guests enjoyed the sky deck for plane watching.