Silka Far East Hotel

This hotel is highly regarded for its excellent location in Tsuen Wan, offering superb access to public transportation including the MTR and various bus routes, notably the direct airport bus. Its vibrant surroundings, filled with abundant dining and shopping options, make it a convenient base for exploring. While guests consistently note the compact room size, they generally find the accommodations clean and the staff friendly and helpful, providing good value for money. This makes the hotel an ideal choice for budget-conscious travelers, sightseers keen on exploring the city, and business travelers needing convenient access to the area. To enhance your stay, be prepared for the very small rooms and consider requesting a room away from the main corridor for a quieter experience.

Facilities & Amenities
Guests find the in-room amenities practical, despite the compact room size. Each room typically includes a small fridge, an electric kettle, and an air purifier, contributing to a comfortable stay. Many appreciate the convenience of an instant hot water dispenser and sufficient power sockets, along with a universal plug adapter and a safe. While Wi-Fi is generally fast, some guests experienced instability or disconnections. A notable point is the absence of complimentary bottled water, though tap water is available for boiling; however, a few guests reported issues with dirty tap water. The hotel also offers slippers and a laundry service. A unique feature is the shared lounge on the sixth floor, providing a comfortable space for guests to socialize, especially given the limited space in individual rooms. Some guests found the provided hair dryer to be old-fashioned and inconvenient.

Cleanliness & Room Comfort
The cleanliness of the rooms is generally praised, with many guests describing them as neat and tidy, though some reported issues such as stained carpets, hair, or unidentified stains on bed sheets. The compact rooms are a consistent theme, with guests often finding them too small to comfortably open luggage or move around. The bed size is frequently mentioned as narrow or small, and some found the mattresses to be uncomfortably hard. The bathroom is particularly noted for its extremely small and congested shower area, where guests struggle to turn around, and the shower curtain often sticks to the body. There were also complaints about drainage issues and the inconvenient placement of the toilet paper holder. While some rooms offer a quiet environment, others experienced noise levels from corridors, water usage in adjacent rooms, or temporary renovation noise. Some rooms also lack proper windows, having only a "fake window" or a view of a black wall.

Dining & Food Quality
The hotel offers breakfast on its sixth floor, which guests describe as sufficient but with limited breakfast variety, often featuring the same set of meals for consecutive days. While the breakfast is considered simple, its availability adds convenience. However, the true highlight for dining is the hotel's surrounding area. Guests consistently praise the abundance of nearby restaurants, local eateries, and traditional street stalls, offering a wide array of food options. The proximity to shopping mall dining also provides numerous choices, ensuring guests have access to diverse culinary experiences right outside the hotel, making up for the hotel's modest breakfast offerings.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of various amenities and transport links. It is conveniently situated just a 5 to 10-minute walk from Tsuen Wan MTR Station, providing excellent connectivity to the city center. Numerous bus stops are located directly in front of the hotel, including the airport bus A31, offering direct and efficient transfers. Guests appreciate the proximity to several shopping malls, a vibrant local market, and a wide selection of restaurants and convenience stores. The nearby Jockey Club Tak Wah Park also offers a pleasant green space for relaxation. This prime location makes it incredibly easy for guests to explore the surrounding area and beyond.

Staff & Service
The hotel staff consistently receive high praise for their friendly staff and helpful demeanor. Guests frequently highlight their attentive service, politeness, and willingness to accommodate requests. The check-in and check-out processes are generally described as quick and smooth, contributing to a positive arrival and departure experience. Many guests appreciate the availability of luggage storage, which adds convenience for early arrivals or late departures. Staff are noted for their efficiency in resolving issues, such as quickly changing rooms due to noise or cleanliness concerns. While the overall service is highly rated, a few guests reported minor issues, such as being woken up despite a "do not disturb" sign or perceived lack of enforcement regarding smoking policies.

Additional Information
A significant recurring issue for some guests is the hotel's smoking policy enforcement. Despite designated non-smoking floors, some guests reported persistent cigarette smoke odors in their rooms, indicating that other guests were smoking. This was a notable concern for non-smokers, with some feeling the hotel did not adequately address these complaints. Additionally, the hotel underwent temporary renovations during some stays, leading to occasional construction noise during daytime hours, though many guests found the noise levels acceptable. Guests should also be aware that complimentary bottled water is not provided, which has caused some confusion regarding mini-bar items.