Holiday Inn Express Amsterdam - North Riverside By Ihg

This modern hotel is frequently praised for its stunning views from higher floors, offering expansive vistas of the city and canals, making it a memorable feature for many visitors. It is often described as clean, comfortable, and well-maintained, providing a good base for various types of travelers. The hotel is particularly well-suited for sightseers and couples looking for a comfortable stay with scenic backdrops, and its convenient access to public transport also makes it appealing to business travelers. Families appreciate the comfortable accommodations and the overall value. To enhance your experience, guests recommend requesting a room on a higher floor to fully enjoy the views and taking advantage of the large supermarkets located directly opposite the hotel for convenient access to food and essentials. Be aware that a nearby nightclub can cause significant noise on weekend nights.

Facilities & Amenities
The hotel offers a range of modern and well-equipped rooms, featuring conveniences such as an iron and ironing board, a kettle for hot beverages, and USB chargers for electronic devices. Guests also benefit from free Wi-Fi throughout their stay. The spacious lobby and lounge areas provide comfortable spaces for relaxation or work, and a self-service shop in the lobby offers quick access to snacks and drinks. While the hotel provides bike rentals for exploring the city, some guests note the absence of a mini-fridge or refrigerator in the rooms, which is a frequent point of feedback. Additionally, there is no safe deposit locker or ample closet space for clothes, leading some to live out of their suitcases. Several reviews also mention the lack of a gym or fitness center. A recurring issue is the frequent breakdown or slowness of the elevators, causing significant wait times, especially during peak hours.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its overall cleanliness and the comfort of its accommodations. The beds are widely described as comfortable, ensuring a restful night's sleep, and many rooms boast stunning city views that enhance the guest experience. However, feedback on room comfort is not uniformly positive. Some guests have reported issues with dirty carpets and less-than-thorough bathroom cleaning. A significant and recurring concern is the noise levels from a nearby nightclub, particularly on weekend nights, which can be disruptive. Other noise complaints include sounds from the elevators. While the hotel aims for an eco-friendly approach, the policy of no room cleaning or towel changes unless specifically requested has been a point of frustration for some. Additionally, some guests experienced problems with the air conditioning, finding rooms either too warm or too cold, and noted that windows cannot be opened for fresh air. The shower design, often without a full door, can lead to wet bathroom floors.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback, with many guests appreciating the good variety of options available, including fresh baked goods, good coffee, and a selection of continental items like cold meats, pastries, and fruit. The staff are often noted for being quick to replenish items. However, the breakfast experience can be chaotic and very busy, especially during peak times, leading to crowding and long queues. Some guests found the breakfast variety to be limited and repetitive, lacking hot meat options like sausages or bacon, and occasionally noted issues with the quality of items such as watery scrambled eggs. There have also been instances of coffee machines malfunctioning or a shortage of cups and glasses. The hotel's restaurant offers a limited dinner menu, with some guests finding the food quality inconsistent or specific items unavailable.

Location & Accessibility
The hotel's location is a key aspect of guest feedback, often highlighted for its convenience despite being outside the immediate city center. It is within a 10 to 15-minute walk to a Metro station, which is just one stop away from Central Station, providing quick access to the city. Alternatively, guests can enjoy a free ferry ride to Central Station, also about a 10 to 15-minute walk from the hotel. The area is generally considered quiet, offering a peaceful retreat from the bustling city. A significant advantage is the presence of two large supermarkets directly opposite the hotel, providing easy access to groceries and prepared meals. However, some guests find the walk from the ferry to the hotel to be long, especially with luggage, and note the limited number of other restaurants or amenities in the immediate vicinity. Parking is available, though it is a paid service.

Staff & Service
The hotel staff generally receive high praise for their friendliness, helpfulness, and politeness, with many guests highlighting their attentive and accommodating nature. The check-in and check-out processes are often described as efficient, though some guests have reported long waits during peak times and issues with rooms not being ready upon arrival. There have been instances of misinformation regarding bookings or hotel policies, and some guests experienced problems with booking cancellations or overbooking. While many appreciate the staff's willingness to assist with requests, some reviews mention isolated incidents of unhelpful or rude interactions, particularly at the reception or during breakfast. Housekeeping service has also been a point of mixed feedback, with some guests noting a lack of proactive room cleaning or towel changes, despite the hotel's stated policy.

Additional Information
The hotel maintains a pet-friendly policy, providing amenities like dog beds and bowls, which is appreciated by guests traveling with their companions. A notable aspect of the hotel's operation is its room cleaning policy, where rooms are only cleaned upon request, aligning with an eco-friendly approach, though this has sometimes led to guest inconvenience. A significant recurring issue impacting guest experience is the noise from a nearby nightclub, particularly on weekend nights, which can be heard in rooms and disrupt sleep. Furthermore, the hotel has faced persistent challenges with its elevators, with frequent breakdowns leading to long wait times and inconvenience, especially for guests on higher floors. The absence of a refrigerator and adequate closet space in rooms is a consistent point of feedback.