Hotel De Bedstee Boutique Capsules (Amsterdam, Netherlands)

The owner of the suites, Norman, is described as one of the friendliest and most passionate hosts that guests have ever encountered. Guests say that he runs through everything they need to know in a very comprehensive check-in process, and gives them great “inside information” so that they can really enjoy their Amsterdam holiday.

Guests describe the apartments as having everything they needed. It was extremely rare to find any comments describing things guests wished had been there. For many this was a pleasant surprise, since they were quite used to “fully-equipped” rentals being somewhat less equipped than “fully”.

Many guests were initially concerned that the location was a bit further from the centre than they ideally wanted. Once they arrived and settled in, however, the suites location became one of the things they most appreciated. They describe it as incredibly easy to get into central Amsterdam by tram. They also have high praise for the neighbourhood itself, which they describe as lovely.

There aren't really any negative comments of any substance concerning Heemkerk Suites. It was pointed out that, as an apartment rental, rather than apart-hotel, there is no on-site check-in. While this seems like it might be an issue, guests never really experienced any problems with the check in procedure.

While guests didn't consider the suites poor value, some did comment that they were a bit more expensive than hotels they were considering.

A couple of guests commented that they didn't like the eco-internet concept, where Wi-Fi is turned off during sleeping hours.