Days Inn by Wyndham Edmonton Downtown

The hotel is a popular choice for its prime downtown location, particularly appealing to concert-goers and hockey fans due to its close proximity to Rogers Place. Its signature feature is undoubtedly its convenient access to major event venues and public transportation, making it an ideal base for sightseers and business travelers exploring the city center. Guests frequently commend the friendly and helpful staff and the overall cleanliness of the accommodations, often noting the comfortable beds. While the hotel is recognized for offering good value given its central position, many acknowledge its dated appearance and suggest it could benefit significantly from modern updates to its facilities and decor. To enhance your stay, guests often recommend inquiring about the availability of in-room amenities like refrigerators and microwaves upon check-in, as these are not standard in all rooms, and being aware of the on-site parking situation.

Facilities & Amenities
Guests frequently note that refrigerators and microwaves are not standard in rooms and must be requested, though some found these requests were not always fulfilled or the appliances were not functional. The hotel offers free Wi-Fi, though some guests experienced intermittent connectivity issues, occasionally being kicked off the network. A fitness center is available, described by some as small with limited equipment, typically consisting of a few cardio machines in a room with large windows. The elevators are a point of mixed feedback; some found them slow or experienced key card issues, and a few mentioned a strong, unpleasant air freshener or sewer smell within them. While the hotel does not offer a swimming pool, it provides vending machines on certain floors for guest convenience, though these were occasionally reported as out of order. The overall impression is that while basic amenities are present, some could benefit from upgrades or more consistent functionality.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. However, some noted a strong bleach smell or a persistent sewer odor in hallways and occasionally in rooms. Room comfort is a mixed bag; many guests found the beds comfortable and the linens clean, ensuring a restful night's sleep. Conversely, several reviews mentioned hard beds, lumpy pillows, or small TVs. A significant recurring issue is the air conditioning and heating, with many reporting units that barely worked, leading to rooms being too warm or too cold, often necessitating opening windows. Noise levels are frequently cited, with thin walls allowing sounds from neighboring rooms, hallways, and elevators to be easily heard, impacting sleep quality. Additionally, some bathrooms had issues with slippery showers, poor water pressure, or unadjustable showerheads, and a lack of bathroom fans or proper lighting.

Dining & Food Quality
The hotel does not offer complimentary breakfast, but guests consistently appreciate the convenience of Cora's restaurant located directly next door or attached to the lobby. Many reviews highlight Cora's for its good food quality, variety of breakfast options, and attentive service, providing a convenient and satisfying option for starting the day without having to venture far from the hotel. While the food and service are generally well-received, some guests found the prices at Cora's to be on the higher side, noting that it can be an expensive breakfast choice. The direct access to a full-service restaurant is a significant advantage for those looking for dining options, offering a range of choices from coffee to full meals.

Location & Accessibility
The hotel's central location in downtown is consistently highlighted as a major advantage, making it ideal for accessing Rogers Place for events, the Edmonton Convention Centre, and various restaurants and bars within easy walking distance. Proximity to public transportation, including the LRT station, is also frequently praised, offering convenient access to other parts of the city and the airport. Parking is available on-site, typically for a fee, and is described as an enclosed or underground garage. While convenient, some guests found the parking spaces to be tight or narrow, especially for larger vehicles, leading some to seek alternative parking off-site. Some guests expressed concerns about the immediate vicinity at night, though the hotel itself is considered safe.

Staff & Service
The staff at the hotel receive predominantly positive feedback, with many guests commending their friendliness, helpfulness, and accommodating nature. Reviewers frequently mention quick check-in processes and staff willingness to assist with requests, such as providing extra towels or arranging late check-outs. However, feedback is mixed, as some guests reported instances of rude or unhelpful service, particularly regarding issues like room changes or specific requests. Housekeeping is generally provided upon request or every few days, which some guests found inconvenient for longer stays. Overall, the majority of guests found the staff to be a strong positive aspect of their experience, contributing to a welcoming atmosphere.

Additional Information
Many guests consistently note that the hotel is older and dated, suggesting it could benefit from significant renovations to modernize its appearance and amenities, particularly in common areas and some room features. Despite its age, it is often considered a good value for its downtown location and the level of cleanliness provided. A recurring point of feedback is the hotel's policy regarding in-room deliveries, as guests are typically required to meet delivery personnel in the lobby rather than having food delivered directly to their rooms. Some guests also mentioned a pervasive, strong air freshener smell in common areas, particularly the elevators and hallways, which some found overpowering or indicative of underlying issues. The hotel's internal parking garage is noted for being tight, especially for larger vehicles, which can be a challenge for some drivers.