Canterra Suites Hotel

This hotel is highly regarded for its spacious, apartment-style suites, which serve as its signature feature, offering guests a true home-away-from-home experience with full kitchens and in-suite laundry. Its prime downtown location makes it an excellent choice for various travelers, including families seeking ample space and self-catering options, business travelers on extended assignments who appreciate the dedicated office areas, pet owners due to its welcoming policy, and individuals attending downtown events like concerts or sports games. Guests consistently praise the hotel's exceptional cleanliness and the attentive, friendly service provided by the staff. To maximize your stay, consider utilizing the well-equipped kitchen for meals, and be aware of the parking options, as underground spots are limited, though convenient off-site alternatives are available.

Facilities & Amenities
Guests consistently highlight the convenience of the full kitchens found in every suite, which are well-stocked with essential utensils, pots, pans, and full-size refrigerators, allowing for easy meal preparation. A significant advantage for many is the inclusion of in-suite washer and dryer units, particularly beneficial for longer stays. The hotel offers Wi-Fi that is generally described as fast and reliable, and suites feature large screen TVs, often in multiple rooms, with access to various viewing apps. While a fitness center is available, some guests note it is small. The elevators are frequently mentioned as being older, slow, and occasionally problematic, though they remain functional. Some suites also boast a fireplace, adding to the cozy atmosphere, and bathrobes are provided as a thoughtful touch.

Cleanliness & Room Comfort
The cleanliness of the suites is a standout feature, with guests consistently describing them as spotless, impeccably clean, and well-maintained by diligent housekeeping staff. The spacious rooms and apartment-style layouts, often featuring separate bedrooms and living areas, contribute significantly to guest comfort, making them feel like a true home. Comfortable beds and quality linens are frequently praised, ensuring a restful night's sleep. While many guests find the rooms quiet, some report street noise from Jasper Avenue, particularly on weekends, due to traffic and nearby venues; however, rooms facing away from the main street tend to be quieter. Air conditioning is typically located only in the living room, which can lead to warmer bedrooms, though fans are provided to help mitigate this. The bathrooms are generally spacious and well-equipped.

Dining & Food Quality
The hotel does not offer on-site dining services such as a restaurant, room service, or complimentary breakfast, which some guests note. However, this is effectively offset by the presence of full kitchens in every suite, enabling guests to prepare their own meals. The hotel's location is highly advantageous for self-catering, being directly adjacent to a major grocery store, Save-On-Foods, which is just a two-minute walk away. Furthermore, the surrounding area boasts an abundance of restaurants, bars, and coffee shops, providing numerous dining options within easy walking distance, catering to diverse tastes and preferences for those who prefer to eat out.

Location & Accessibility
The hotel's central location in Downtown Edmonton is a significant draw, offering convenient access to various city attractions and amenities. It is within walking distance of popular venues like Rogers Place and the Ice District, making it ideal for event-goers. Other nearby points of interest include MacEwan University, the Edmonton General Hospital, and the Kinsmen pool. Public transportation is easily accessible, with LRT stations and bus stops nearby. Parking is a frequently discussed topic; while underground parking is available for a fee, it is limited, often tight, and can be challenging to navigate. Many guests opt for the more spacious and often free off-site parking located in the adjacent grocery store lot, which is secure and monitored, though it requires a short walk.

Staff & Service
The staff at this hotel consistently receive overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their accommodating nature, describing them as attentive and going above and beyond to ensure a pleasant stay, often making guests feel like family. The check-in process is generally smooth, though some minor inconveniences related to parking can occur. Housekeeping is noted for its thoroughness and efficiency, maintaining the high standard of cleanliness. The security guard on duty is also commended for being helpful and ensuring guest safety, particularly during late-night arrivals. The hotel's pet-friendly service is highly appreciated by those traveling with animals, with staff being very welcoming to furry companions.

Additional Information
The hotel is widely recognized for its pet-friendly policy, making it a popular choice for guests traveling with dogs, with a nearby park providing convenient walking areas. Its apartment-style suites with extensive amenities make it particularly well-suited for long-term stays, appealing to travel nurses, business professionals on extended contracts, and families needing a comfortable, self-sufficient base. Guests often remark on the exceptional value the hotel offers, providing spacious accommodations and numerous conveniences at an affordable price point. While the exterior of the building may not appear impressive, guests consistently find the interior suites to be excellent. For families with infants, it's important to note that while cribs are provided, their depth may not be adjustable, and high chairs are generally not available, which can pose a challenge for meal times.