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  • City surroundings
  • bedroom

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About Hard Rock Hotel Riviera Maya

  • Dedicated pool concierge service

    Enjoy personalized attention at the water's edge, including cooling facial massages, towel service, and proactive drink refills from a friendly team.

  • Ancestral Mayan cuisine at Umo

    Savor authentic regional flavors prepared with ancient techniques and smoke-infused ingredients at this signature Mexican smokehouse restaurant.

  • Rockaway Bay water park

    Discover high-octane fun with 23 slides categorized by intensity, including high-speed plunges for adults and dedicated splash zones for children.

  • Rhythm and Motion spa treatments

    Indulge in the world's first fully immersive music-centric spa menu, utilizing amplified vibrations and pressure patterns for deep relaxation.

  • Puerto Aventuras coastal setting

    Stay just 20 minutes from Playa del Carmen and 45 minutes from the Tulum Archeological Site, perfectly positioned for exploring Riviera Maya gems.

  • Adults-only Heaven section

    Experience a sophisticated retreat within the larger resort, offering exclusive access to private pools, upscale dining, and a dedicated nightclub.

  • Nightly rock-themed tributes

    Immerse yourself in high-energy evening entertainment featuring professional tribute bands performing hits from Queen, The Beatles, and Coldplay.

  • Natural sea-fed lagoons

    Swim and snorkel alongside tropical fish in calm, crystal-clear Caribbean inlets protected by natural rock formations for a safe beach experience.

The 5-star Hard Rock Hotel Riviera Maya in Puerto Aventuras offers an exclusive adults-only Heaven section. The property features a private beach lagoon for swimming and snorkeling, along with the Rockaway Bay Water Park. Guests can experience gourmet dining at multiple restaurants, including Mayan-inspired dishes at Umo, and relax with Rhythm and Motion spa treatments. Rooms include hydro spa tubs and 24-hour room service. The hotel has a review score of 9.1 based on over 25,000 reviews, with atmosphere, wellness, and experience highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Deluxe Swim-up King

    • 1 1 King Bed
    • Sleeps 2
    • 498 sq ft

  • Deluxe Gold king bed

    • 1 1 King Bed
    • Sleeps 2
    • 498 sq ft

  • Rock Suite Platinum

    • 1 1 King Bed and 2 Double Beds
    • Sleeps 6
    • 482 sq ft

  • Rock Royalty Level - Deluxe platinum, 1 king bed

    • 1 1 King Bed
    • Sleeps 2
    • 482 sq ft

Price trend

Based on lowest prices on trivago from the last 30 days
$920
$460
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Thu, 22/10/26

$610

Fri, 23/10/26

$920

Sat, 24/10/26

N/A

Sun, 25/10/26

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Mon, 26/10/26

$566

Tue, 27/10/26

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Wed, 28/10/26

$567

Thu, 29/10/26

$590

Fri, 30/10/26

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Sat, 31/10/26

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Sun, 01/11/26

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Mon, 02/11/26

$625

Tue, 03/11/26

$577

Wed, 04/11/26

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Thu, 05/11/26

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Fri, 06/11/26

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Sat, 07/11/26

$601

Sun, 08/11/26

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Mon, 09/11/26

$572

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Sun, 15/11/26

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Mon, 16/11/26

$531

Tue, 17/11/26

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Wed, 18/11/26

$551

Thu, 19/11/26

$609

Fri, 20/11/26

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Fri, 27/11/26

$772

Sat, 28/11/26

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Sun, 29/11/26

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Mon, 30/11/26

$566

Tue, 01/12/26

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Wed, 02/12/26

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Sat, 05/12/26

$622

Sun, 06/12/26

$551

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Reviews

9.1
Excellent
based on 26,496 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This hotel is a vibrant beachfront retreat ideal for families, couples, and luxury travelers seeking a comprehensive vacation experience. Its prime Riviera Maya location offers convenient access to various attractions. The Heaven section's adult-only pool provides a serene escape, while the Umo and Wai Thai restaurants deliver exceptional culinary journeys. Guests consistently praise the attentive and friendly staff, especially the personalized butler service, and the diverse, high-quality dining options. For an enhanced stay, consider booking a room in the Heaven section for a more tranquil atmosphere and exclusive amenities.

Rated above average for Puerto Aventuras

Guest reviews

Excellent62%
Very good13%
Good11%
Fair8%
Poor6%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna

Property amenities

  1. Business center
  2. Café
  3. Nightclub
  4. Entrance hall/lobby

For children

  1. Childcare
  2. Kids' club

Accessibility

  1. Wheelchair accessible
  2. Accessible travel path

Room amenities

  2. Bathtub
  3. Ironing board
  4. Openable windows

Sports facilities

  1. Volleyball
  2. Pool table
  3. Bowling
  4. Bike rental

Hotel characteristics

  1. Family friendly
  2. LGBTQ+ friendly

Food and beverages

  1. All inclusive (upon inquiry)

Location

Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710, Puerto Aventuras, Mexico
Highlight
Puerto Aventuras coastal setting
Stay just 20 minutes from Playa del Carmen and 45 minutes from the Tulum Archeological Site, perfectly positioned for exploring Riviera Maya gems.

Distance from Hard Rock Hotel Riviera Maya

Puerto Aventuras:0.6 km

Ecopark Katun Chi:4.2 km

Aktun Chen Natural Park:19.6 km

Cancun International Airport:69.4 km

Explore nearby attractions

Property info

Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710, Puerto Aventuras, Mexico

Frequently Asked Questions about Hard Rock Hotel Riviera Maya

  • Is there a pool area at Hard Rock Hotel Riviera Maya?

    Yes, Hard Rock Hotel Riviera Maya offers 2 pool areas.

  • Are pets allowed at Hard Rock Hotel Riviera Maya?

    Yes, Hard Rock Hotel Riviera Maya has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hard Rock Hotel Riviera Maya?

    Yes, Hard Rock Hotel Riviera Maya provides Parking for guests.

  • What time is check-in and check-out at Hard Rock Hotel Riviera Maya?

    Check-in at Hard Rock Hotel Riviera Maya is available from: . Check-out time is by .

  • Where is Hard Rock Hotel Riviera Maya located?

    Hard Rock Hotel Riviera Maya is located in Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710, Puerto Aventuras, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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