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Good to know
Diverse On-site Culinary Experiences
Sample multi-course tasting menus at on-site restaurants like Lumbre and Tuch de Luna, or visit the Michelin-starred HA' at the sister property.
Private Suites with Plunge Pools
Relax in sophisticated suites featuring private plunge pools, oversized stone bathtubs, hammocks, and unique in-room jellyfish aquariums.
Pre-arrival Coordination Response Times
Guests report that pre-arrival communication regarding activity reservations and transportation coordination can experience significant delays via email.
24/7 Personal Butler Service
Utilize the dedicated butler team via WhatsApp to arrange transportation, dining reservations, and personalized room requests throughout your stay.
VIP Access to Xcaret Parks
Enjoy complimentary, priority access to all Xcaret theme parks and excursions, including private transportation between the resort and park locations.
Exclusive Wine and Chocolate Cellars
Indulge in 24-hour self-service access to the on-site wine cellar, tequila bar, and chocolatier featuring artisanal sweets and premium spirits.
Property Accessibility and Mobility Constraints
The resort layout includes areas with stairs and lacks pool ramps, presenting challenges for guests with full-time mobility impairments.
Limited Beach Swimming Conditions
The on-site beach area experiences rough water and wind conditions, often limiting direct swimming access compared to neighboring properties.
This summary was created by AI and might not be 100% accurate.
Rooms
Suite, Oceanfront (Wellness)
- 1 1 King Bed
- Sleeps 4
- 1066 sq ft
Suite, Ocean View
- 1 1 King Bed
- Sleeps 3
- 1066 sq ft
Suite, Beachfront
- 1 1 King Bed
- Sleeps 4
- 1066 sq ft
Suite, Ocean View (Wellness)
- 1 1 King Bed
- Sleeps 4
- 1066 sq ft
Compare with similar stays
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- Free WiFi
- Pool
- Spa
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Reviews
Excellent
based on 1,472 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 800+ reviews
This intimate resort is a luxurious haven for couples and luxury travelers seeking an exclusive and tranquil escape. Boasting a prime beachfront location with access to pristine white sands and turquoise waters, the property offers a serene setting. The hotel distinguishes itself with an array of luxurious facilities, including stunning pools, a wine cellar, a tequila room, and a delightful chocolate shop for self-service indulgence. Guests consistently praise the attentive and personalized service, highlighting the exceptional dedication of the team and the proactive butler service. For an enhanced experience, consider booking a suite with a jellyfish aquarium or private beach access for an added touch of exclusivity.
Rated above average for Playa del Carmen
Guest reviews
Excellent85%
Very good3%
Good5%
Fair2%
Poor5%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business center
- Café
- Express check-in/check-out
- Lift
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Boat rental
- Bike rental
- Golf course
- Fitness
Accessibility
- Accessible bathroom
- Accessible parking
Hotel characteristics
- Adults only
Food and beverages
- Vegetarian food
Location
Carretera Chetumal-Puerto Juárez Km. 282 L23-2 Colonia Rancho Xcaret 77710, 77710, Playa del Carmen, Mexico
Distance from La Casa de la Playa by Xcaret- All Inclusive Adults Only
Playa del Carmen:5.2 km
Cancun International Airport:55.7 km
Explore nearby attractions
Property info
Carretera Chetumal-Puerto Juárez Km. 282 L23-2 Colonia Rancho Xcaret 77710, 77710, Playa del Carmen, MexicoFrequently Asked Questions about La Casa de la Playa by Xcaret- All Inclusive Adults Only
Is there a pool area at La Casa de la Playa by Xcaret- All Inclusive Adults Only?
Yes, La Casa de la Playa by Xcaret- All Inclusive Adults Only offers 2 pool areas.
Are pets allowed at La Casa de la Playa by Xcaret- All Inclusive Adults Only?
Yes, La Casa de la Playa by Xcaret- All Inclusive Adults Only has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at La Casa de la Playa by Xcaret- All Inclusive Adults Only?
Yes, La Casa de la Playa by Xcaret- All Inclusive Adults Only provides Parking, Accessible parking for guests.
Where is La Casa de la Playa by Xcaret- All Inclusive Adults Only located?
La Casa de la Playa by Xcaret- All Inclusive Adults Only is located in Carretera Chetumal-Puerto Juárez Km. 282 L23-2 Colonia Rancho Xcaret 77710, 77710, Playa del Carmen, Mexico.
Which popular attractions are close to La Casa de la Playa by Xcaret- All Inclusive Adults Only?
La Casa de la Playa by Xcaret- All Inclusive Adults Only Nearby attractions include Cozumel International Airport.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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