Manila Marriott Hotel at Newport World Resorts

The hotel offers a luxurious and highly convenient experience, distinguished by its direct connection to the Newport World Resorts complex, which includes a shopping mall, casino, and performing arts theater. This makes it an ideal choice for transit travelers seeking comfort near the airport, business travelers attending events, and leisure guests looking for entertainment and dining options. Guests consistently highlight the exceptional service provided by the staff, the spacious and comfortable accommodations, and the diverse dining experiences available. The hotel's strategic location near the airport also makes it a popular choice for those with early flights or long layovers. To enhance your stay, many guests recommend requesting a room in the newer West Wing for updated amenities and considering the hotel's shuttle service for seamless airport transfers, despite the proximity.

Facilities & Amenities
Guests frequently commend the hotel's extensive range of facilities and amenities, which contribute significantly to a comfortable and luxurious stay. The property boasts multiple fitness centers, both well-equipped, allowing guests to maintain their routines. A notable feature is the rooftop pool, offering pleasant views of the city skyline and golf course, often described as quiet and relaxing. The executive lounge is highly praised for its spaciousness, excellent food offerings, and attentive service, providing a premium experience for eligible guests. Other appreciated conveniences include reliable Wi-Fi access throughout the property, smart TVs in rooms for entertainment, ample storage space, and in-room coffee machines. While some guests note the absence of a traditional swimming pool in certain areas, the overall array of amenities, including a spa and salon, ensures a comprehensive and satisfying experience.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is generally positive, with guests often describing rooms as spacious, well-appointed, and designed for ultimate comfort. Many appreciate the comfortable beds and high-quality linens that ensure a restful night's sleep. Rooms typically feature ample storage and modern conveniences like smart TVs and coffee makers. The bathrooms are frequently noted for being spacious, clean, and often including both a bathtub and a separate shower. While most guests find the rooms quiet, some report issues with noise levels from hallways or adjacent rooms, particularly in older sections. There is mixed feedback regarding overall cleanliness; while many commend the impeccable state of their rooms, a few guests have reported instances of dated interiors, musty smells, or minor cleanliness issues like dirty carpets or chipped tiles, suggesting some areas may be due for refurbishment.

Dining & Food Quality
The hotel's dining options are a significant highlight for many guests, with the breakfast buffet consistently receiving high praise for its extensive variety and quality. It features a rich mix of local Filipino favorites and classic Western dishes, catering to diverse palates. The executive lounge also offers excellent food, including plentiful breakfast selections and a good variety of dinner and dessert options. Guests particularly enjoy unique local treats like ube waffles and cakes, and the ensaymada. Room service is frequently described as excellent and efficient. While the food quality is generally lauded, some guests find the main restaurant atmosphere, particularly the Marriott Cafe, to be somewhat crowded and less inviting, likening it to a large cafeteria due to close seating arrangements. Despite this, the overall consensus points to a highly satisfying culinary experience.

Location & Accessibility
The hotel's central location is a major advantage, particularly its proximity to Ninoy Aquino International Airport Terminal 3, which is often accessible via a short walk across the Runway Manila skybridge or a quick shuttle ride. This makes it exceptionally convenient for transit travelers and those with early flights. Furthermore, the hotel offers direct access to the Newport World Resorts complex, encompassing a shopping mall, casino, and performing arts theater, providing abundant entertainment and retail opportunities without needing to leave the premises. While the immediate area is considered safe, guests frequently note the heavy traffic in Manila, which can significantly extend travel times to other city attractions like Intramuros. Despite this, the hotel's strategic position near the airport and integrated entertainment options remains a primary draw.

Staff & Service
The hotel consistently receives overwhelming praise for its exceptional staff and service, which many guests consider the property's strongest asset. Staff members are frequently described as welcoming, competent, helpful, attentive, friendly, and professional, often going above and beyond to ensure guest satisfaction. The check-in process is generally reported as smooth and efficient, though a few guests have experienced delays or communication issues. Housekeeping is commended for its promptness and thoroughness, with staff often leaving thoughtful touches. Guests appreciate the personalized care and the genuine warmth extended by the team across all departments, from the front desk to the executive lounge and dining areas. This dedication to providing excellent service creates a highly positive and memorable experience for visitors.

Additional Information
For guests, understanding certain aspects of the hotel's operations can enhance their stay. Many guests appreciate the flexibility with early check-in and late check-out, though availability can vary and some have experienced initial delays. The hotel frequently acknowledges loyalty program benefits, such as room upgrades and discounts, which are highly valued by returning guests. It is important for visitors to be aware of the incidental charge applied per night, which is returned at the end of the stay. While the hotel is generally well-regarded, some guests have noted that the Wi-Fi network might pose issues for devices requiring newer security protocols. Additionally, some guests have reported challenges with phone and email responsiveness from the hotel, suggesting that in-person communication at the front desk might be more effective for certain inquiries.