Coron Westown Resort

This hotel offers a memorable stay, distinguished by its multiple expansive swimming pools that provide a refreshing escape and a vibrant atmosphere. Guests consistently highlight the exceptional friendliness and attentiveness of the staff, contributing significantly to a positive experience. The accommodations are generally praised for their spacious rooms and overall comfort, making it an ideal choice for families seeking ample space, couples looking for a relaxing retreat with evening entertainment, and groups desiring comprehensive amenities. While the location provides a peaceful ambiance away from the town's hustle, convenient transport options are readily available. To enhance your visit, consider requesting a room in the newer or renovated sections of the hotel, and be prepared for a short tricycle ride to access the main town area.

Facilities & Amenities
The hotel boasts an impressive array of multiple swimming pools, including some with direct room access, providing diverse options for relaxation and recreation. Guests appreciate the availability of a fitness center, though some note it is small, outdated, and lacks sufficient equipment. Wi-Fi connectivity is provided, but its stability and strength can be inconsistent, particularly within guest rooms. For those seeking relaxation, massage services are available, although the spa rooms are sometimes described as needing maintenance. Additional conveniences include a gift shop for souvenirs, karaoke rooms for entertainment, and a laundry service. The presence of a bar by the pool area, often featuring live music, adds to the enjoyable atmosphere.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and well-maintained, with many praising the comfortable beds and cleanliness. However, some reviews mention a persistent damp smell or mustiness in certain rooms, and occasional issues with sticky floors or older, stained bathroom fixtures. The air conditioning units are frequently noted as being old and noisy, which can impact sleep quality, though they are effective in cooling the rooms. Many rooms offer pleasant views, some with a balcony, enhancing the overall experience. In-room amenities typically include a refrigerator, and while some guests appreciate the provision of bottled water, a few report concerns about the quality of the tap water.

Dining & Food Quality
The breakfast buffet is a consistent feature, with most guests finding it to be good with varied options that change daily, though some consider it average or expensive for the price. The hotel's restaurant serves a range of dishes for lunch and dinner, and while many guests praise the food quality and find the meals tasty, others report inconsistent quality, particularly with Western dishes like pizza, and occasional slow service. The bar area, often accompanied by live music in the evenings, is a popular spot for drinks and light meals. Room service is available and generally noted for its promptness, offering a convenient dining option for guests.

Location & Accessibility
The hotel's location is situated a short distance from Coron town, typically a 10 to 20-minute tricycle ride away. This provides a quieter and more peaceful environment away from the town's bustle. Guests find it convenient for airport transfers, with the hotel offering a dedicated shuttle service. While not within walking distance of many attractions, the hotel readily assists with arranging tricycle rides, which are affordable and easily accessible. Some guests also appreciate the option of motorcycle rental directly from the hotel, offering flexibility for exploring the area independently.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly staff, helpful, and accommodating. Many guests highlight their willingness to go above and beyond to ensure a pleasant stay, from the moment of arrival. The check-in process is often described as smooth, with several guests receiving complimentary room upgrades. Staff are proactive in assisting with tour booking and arranging airport transfers, contributing to a hassle-free experience. Housekeeping is noted for its daily attention to detail, ensuring rooms are clean and well-stocked. Overall, the attentive service provided by the team is a recurring positive theme in guest feedback.

Additional Information
Guests should be aware of ongoing construction at the hotel, particularly in a new annex, which some reviews indicate can lead to noise during the day. A significant recurring concern is the water quality in the rooms, with several guests reporting issues such as dirty or rusty tap water, leading the hotel to provide bottled water for brushing teeth, though some found the quantity limited. There are also instances of the hotel being overbooked, resulting in guests being transferred to other properties for a night or experiencing delays and changes to their room type upon arrival. The hotel offers motorcycle rental, but some guests have reported issues with the maintenance of the vehicles.