About HI Hotel Impala

Secure private parking
Relax knowing your vehicle is safe in the hotel's own parking facility, a valuable amenity in the bustling downtown district.
Artistic mural room designs
Discover unique guest rooms featuring hand-painted murals and warm wooden flooring, providing a local creative touch to your stay.
On-site fitness studio
Maintain your workout routine at the dedicated gym, equipped with essential machinery for a quick morning or evening session.
Central Alameda Hidalgo location
Explore the city with ease as you are positioned directly across from the iconic Alameda park and within a 12-minute walk of the Querétaro Cathedral.
Pet-friendly city accommodations
Bring your four-legged companions along to this welcoming property, one of the few central hotels offering pet-friendly lodging options.
Sky Garden rooftop bar
Savor drinks and take in panoramic city views at the lively rooftop terrace, which transforms into a vibrant social hub with music on weekends.

HI Hotel Impala is a 3-star hotel located a block from the city's main square in Queretaro. It features an on-site international restaurant, Mesón Alameda, and a rooftop bar offering city views. Guests can use the fitness center and rooms are equipped with traditional wooden floors. The hotel also provides a business center and three meeting rooms. It has a review score of 6.9 based on over 6,000 reviews, with atmosphere, location, and overall experience highlighted positively by guests.

Reviews

Review summary

Summarized by AI from 700+ reviews

A central city base for travelers seeking vibrant nightlife.

This hotel serves sightseers and urban explorers who prioritize being in the middle of the action. An unbeatable location across from Alameda Hidalgo park is paired with a Sky Garden terrace that hosts energetic evening entertainment. Guests often appreciate the comfortable beds for a quick rest, and those looking for a scenic meal can opt for the rooftop restaurant for popular menu items. While the property offers a convenient starting point for exploring historic landmarks, the central setting and active venue mean it is best suited for those who do not mind a lively atmosphere.

Some guests mentioned: significant noise levels, dated facilities, inconsistent service.

Top-rated aspects of this stay

Guest reviews

Excellent32%

Very good21%

Good17%

Fair15%

Poor15%

All amenities

Property amenities

Business center
Café
Entrance hall/lobby
Express check-in/check-out
Lift
Gym
Parking
Terrace
Porter service
Pet friendly
Bar
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Sun umbrellas
Laundry service
WiFi in public areas
Room service
Doctor on site
Concierge
Free WiFi in public areas
Luggage storage
Daily housekeeping
Housekeeping
WiFi
Breakfast
Deep cleaning
Hand sanitizer provided
Temperature screening
Safe distancing
Response protocol
Online check-in/check-out
Safety protocols
Cashless payment
24-hour security
Invoice provided
First aid kit

Accessibility

Wheelchair accessible

Room amenities

Shower
Ironing board
Television
Hairdryer
Desk
Telephone
Room safe
Cable TV
WiFi (room)
Fan
Free WiFi in rooms
Flatscreen TV
Dryer
Fire extinguisher
Smoke detector

Sports facilities

Fitness

Hotel theme/type

Convention hotel

Hotel characteristics

Family friendly

Location

Highlight

Central Alameda Hidalgo location

Explore the city with ease as you are positioned directly across from the iconic Alameda park and within a 12-minute walk of the Querétaro Cathedral.

Distance from HI Hotel Impala

Queretaro:0.6 km

Toluca International Airport:164.1 km

Frequently Asked Questions about HI Hotel Impala

Is there a pool area at HI Hotel Impala?

No, HI Hotel Impala doesn’t offer pool areas.

Are pets allowed at HI Hotel Impala?

Yes, HI Hotel Impala has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

Is parking available at HI Hotel Impala?

Yes, HI Hotel Impala provides Parking for guests.

What time is check-in and check-out at HI Hotel Impala?

Check-in at HI Hotel Impala is available from: 15:00. Check-out time is by 11:00.

Where is HI Hotel Impala located?

HI Hotel Impala is located in Calz. Colón 1, 76000, Queretaro, Mexico.

Among Top Rated Hotels in Queretaro

About HI Hotel Impala

Secure private parking

Artistic mural room designs

On-site fitness studio