Delta Hotels Edmonton Centre Suites

The hotel is highly regarded for its direct pedway access to Rogers Place and the ICE District, making it an ideal choice for event-goers and sports fans attending games or concerts. Its central downtown location also appeals to business travelers seeking convenience. Guests consistently commend the friendly staff, the overall cleanliness of the property, and the spacious rooms. To enhance your stay, consider requesting a room located away from the elevators to minimize potential noise, and if driving, prioritize securing underground parking due to safety concerns in some above-ground areas.

Facilities & Amenities
Guests appreciate the availability of high-speed Wi-Fi throughout the hotel, ensuring connectivity. A well-equipped gym is on-site for those wishing to maintain their fitness routines. In-room conveniences include coffee makers and fridges, with microwaves available upon request. Some premium rooms are equipped with a jacuzzi or whirlpool, offering an added touch of luxury. Complimentary bottled water and a cold water refill station are thoughtful additions. However, a recurring concern among guests is the hotel's elevators, with only one often operational, leading to significant wait times and occasional noise issues. A laundromat is also available for guest use.

Cleanliness & Room Comfort
Rooms are generally described as clean and spacious, with many guests benefiting from complimentary upgrades to larger suites. While a majority find the beds comfortable and the pillows conducive to a good night's sleep, some guests note that the beds can be firm or the pillows hard, suggesting a preference for softer options if available. Noise levels receive mixed feedback; some rooms are reported as dead quiet, while others experience disturbances from elevator noise, hallway activity, or thin walls between rooms. Bathrooms are frequently praised for being large and modern, though a few guests mention issues with rough towels or poor lighting. A notable number of reviews highlight problems with the AC or heating systems, leading to rooms being uncomfortably cold or hot.

Dining & Food Quality
The hotel's in-house restaurant, District 102, garners varied feedback. Many guests enjoy the food quality and find the service attentive, appreciating the pleasant atmosphere for meals. The bar also provides a convenient option for drinks. However, some guests report less satisfactory experiences, particularly with breakfast, citing issues with food options or quality. Room service is generally described as prompt and efficient, offering a convenient dining option for guests preferring to eat in their rooms.

Location & Accessibility
The hotel boasts an exceptional central location in downtown, offering unparalleled access to Rogers Place and the ICE District, often via convenient indoor pedways. This makes it ideal for attending events. It is also well-situated near various restaurants, shopping opportunities, and public transportation options. However, the surrounding downtown area is a significant concern for many guests, who report feeling unsafe due to the visible presence of homeless individuals. Parking is a major point of contention; it is expensive, not managed by the hotel, and frequently described as unsafe due to vehicle vandalism and the presence of individuals in the parkades. Guests with larger vehicles may also find parking challenging.

Staff & Service
The staff consistently receives high praise for being exceptional, friendly, helpful, and attentive. Guests frequently highlight their professionalism and willingness to go above and beyond, from ensuring a quick check-in process to accommodating special requests such as room upgrades or providing extra amenities like blankets or microwaves. Their proactive and welcoming demeanor significantly enhances the guest experience, with many reviewers noting how the staff made them feel like an extended family. This commitment to excellent service is a recurring theme, contributing greatly to positive stays.

Additional Information
Many guests, particularly those with loyalty program status, frequently benefit from complimentary room upgrades, enhancing their stay with more spacious accommodations. The hotel maintains a strong focus on security, with locked lobby doors requiring key card access, which is a feature guests appreciate given the urban surroundings. The hotel also offers a pet-friendly policy, though some guests note challenges in finding suitable outdoor areas nearby for pets. While the property is described as modern and recently renovated, some guests observe that certain areas or rooms may appear dated or show signs of wear and tear. It is worth noting that some rooms face the mall atrium, which may offer limited natural light.