Hotel New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa-ku, Tokyo102-8578TokyoJapan
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About Hotel New Otani Inn Tokyo

Hotel New Otani Inn Tokyo is a 3-star hotel located within 15 minutes of several train stations. A rooftop rose garden, and ten acres of gardens with a centuries old history highlight the property.

The ensuite rooms have a flatscreen TV, minifridge, microwave, air conditioning, a safe, tea/coffee maker, bathrobes, luxury toiletries, slippers, and paid Internet. DVD and CD players are available upon request.

Parking is free for guests of the Hotel New Otani Inn Tokyo. The seasonal outside pool, gym and spa are available for extra fees. There is a salon, convenience shop, flower shop, clothing boutique, and membership fitness centre. Car wash, banking, postal, airport shuttle, and business services are available. Wedding and event space are available.

There are several restaurants onsite, featuring French, Asian, western, and international cuisine. There are also six different bars onsite.

Tokyo International Airport, the Roppongi nightlife district, and the National Art Centre, are within 20-25 minutes away.


1-6-2 Osaki, Shinagawa-ku, Tokyo, 102-8578, Tokyo, Japan
Telephone: +81(3)37799111 | Fax: +81(3)37799181 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible paths / corridors

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

A perfect location for exploring the city

You can leave your car at the hotel, and then go about your schedule by walking through the city, or utilising public transit. This is a great place to designate as a base for sightseeing, or even just to eb able to grab sundries or takeaway within a short time.

Very lovely staff

It's always nice to interact with reception that remembers your name, and does everything they can to make your stay awesome. They're warm and welcoming, very attentive, and should be considered a terrific source for knowledge, advice, and assistance.

Great food and beverage options

There;s plenty available onsite that's of extra value and convenience when staying here. The menus are varied enough to please almost everyone, and the portions, tastes, and pricing are quite agreeable.

Negative Reviews

Rooms are too run down

The rooms are quite a let-down for many guests who are expecting high-end, sophisticated accommodations. Decor is shabby and worn, furniture isn't as overly comfortable as desired, and the entire ambiance just lacks vibrancy and that luxury feeling they were hoping for.

Non-smoking rooms still smell of tobacco

If you're sensitive to cigarette smoke, unfortunately requesting a non-smoking room isn't guaranteed to keep you away from it. Guests report that lingering odours exist in rooms that are designated as non-smoking, and are turned off by that lack of attention towards sufficiently removing it

Noise and absent Wi-Fi service are annoying

There doesn't seem to be much insulation between the rooms so noise from the staff and from other guests easily filter through. In addition to this annoyance to enjoying your stay, there are issues with the Internet. It doesn't seem to work in the rooms, and there is a charge to use it in the common areas.

Rating Overview

Rating trivago Rating Index based on 1670 reviews across the web
7.4 /10
    6.0 /10
  • Other Sources
    7.3 /10
7.4 out of 10 based on 1670 reviews