Best Western Tillington Hall Hotel

Eccleshall RoadST16 1JJStaffordUnited Kingdom
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About Best Western Tillington Hall Hotel

Located near Shugborough Hall and the Guildhall Shopping Centre, the three-star Best Western Tillington Hall Hotel features a guest lounge and free on-site parking.

The 91 refurbished bedrooms include private bathrooms with complimentary toiletries. Flat-screen televisions, Sky HD boxes, seating areas, desks and tea and coffee making facilities are among the other amenities.

Facilities at the Best Western Tillington Hall Hotel include a 24-hour front desk and room service, laundry and dry cleaning services and luggage storage. Free Wi-Fi is available throughout the property.

Guests can enjoy breakfast, lunch and dinner services in the hotel’s on-site restaurant. Alternative dining options in the area include the Joiners Arms and No. 5 Gaol Mews.

This pet-friendly hotel lies within 15 miles of Trentham Gardens, Monkey Forest and the Britannia Stadium. Alton Towers and Cadbury World are within 35 miles.


Eccleshall Road, ST16 1JJ, Stafford, United Kingdom
Telephone: +44(1785)253531 | Fax: +44(1785)279300 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Clean and comfortable hotel

Although some guests feel that parts of the hotel could do with renovation, they tend to agree that both the bedrooms and communal areas are spotlessly clean and offer comfortable surroundings in which to relax.

Good breakfast

You can expect to enjoy a satisfying start to your day Breakfast comes in the form of a self-service buffet with both hot and cold items available Guests describe the food as plentiful and of a high standard The bistro-style meals available for lunch and dinner are also enjoyable.

Attentive staff

The staff at the Best Western Tillington Hall offer a friendly service from the moment you arrive and throughout your stay Nothing seems to be too much trouble for the team here and it seems that any issues that arise will be dealt with efficiently.

Negative Reviews

Bar service can be a little slow

Although the guest lounge and coffee shop offer comfortable surroundings, you may find yourself facing a wait for a drink Despite the fact that guests rate the customer service here highly, it seems that it doesn't always extend to the speed in which that service is delivered in the bar.

Short staffed at times

Short staffing probably accounts for why the bar service can be frustratingly slow Individual members of the team seem to be carrying out many different duties This can lead to issues like slow check-in and out.

Minor issues

Negative comments beyond dated décor and low staff numbers are fairly rare. Those that do crop up are about small issues such as draughty windows, complicated TV remotes, no reading lamps in rooms and noisy extractor fans in the bathrooms.

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Rating Overview

Rating trivago Rating Index based on 557 reviews across the web
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7.6 out of 10 based on 557 reviews