Aqueen Hotel Kitchener

230 Jalan Besar208906SingaporeSingapore
Hotel
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About Aqueen Hotel Kitchener

Conveniently set just a ten-minute walk to the vibrant Little India Area in Singapore, Hotel Aqueen Jalan Besar hotel features a striking black & white aesthetic and rooms with safety box. The Mustafa Shopping Centre and City Square Mall are all within a six-minute walk from this property, while the National Museum of Singapore is eight-minute drive away.

The modern rooms are fully air-conditioned. Each is equipped with Smart LCD television having international channels, tea & coffee making facilities, and private bathroom with hairdryer and free toiletries.

High-speed Wi-Fi can be accessed all throughout the establishment for free. In addition, tour/ticket assistance and luggage storage are available at the front desk.

Full, hearty breakfast is provided each day. The on-site restaurant serves savoury Singaporean and international dishes.

Within a 12-minute drive from Hotel Aqueen Jalan Besar hotel, guests can easily reach several attractions such as the Singapore Flyer and Esplanade Theatres.

Contact

230 Jalan Besar, 208906, Singapore, Singapore
Telephone: +65 64260999 | Fax: +65 68999968 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Free WiFi in lobby
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Excellent location near Mustafa Centre

The hotel’s close proximity to major establishments, various restaurants, transport systems, and shopping bazaars is very convenient for most guests. The vibrant Mustafa Shopping Centre is within just a short walking distance and there are Indian restaurants as well as vegetarian restaurants available nearby for tourists.

Fresh and high-quality beds

Most guests were impressed with the good quality of the beds provided at the hotel. The mattresses were extremely soft, comfortable, and were in great condition. Linens were also clean as well as the bedding.

Great Wi-Fi performance!

The Wi-Fi within the premises, especially inside the rooms, was quite strong and reliable! Guests have enjoyed connecting properly, and they are able to browse and stream the Internet with fast speed.

Negative Reviews

Insufficient room size

Most of the negative reviews were from guests who were disappointed with the small size of the rooms. There was not enough space to put their bags or luggage so most guests had difficulty moving around, and had no choice but to put their bags on top of chairs. Moreover, guests who used to carry big bags and plenty of suitcases had problems fixing their things.

Soundproofing is surprisingly poor

Previous guests had issues with the loud talking from people at the adjacent rooms as well as the loud screaming of kids within the hallway because of the room’s poor soundproofing. Guests were able to hear the noise especially the constant shouting of other people.

Incompetent staff service

Due to the staff’s poor quality service and unfriendly behaviour, most guests were dismayed. Both the reception and housekeeping team were not very welcoming and had a hard time providing the needs of the guests. They were not very supportive and it usually took time before the special requests of the guests arrive.

Rating Overview

Rating trivago Rating Index based on 233 reviews across the web
7.8 /10
  • Hotels.com
    7.7 /10
  • Other Sources
    7.9 /10
7.8 out of 10 based on 233 reviews