City Hotel

5-7 South Shaanxi Road (Shaanxi Nan Lu)ShanghaiChina
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About City Hotel

City Hotel is a modern tower hotel located in downtown Shanghai, close to the business district, and only five-minutes’ walk from CITIC Square and Shanghai Exhibition Centre.

All of the spacious rooms and suites have high-speed Wi-Fi, satellite TV, an en-suite bathroom, a phone, a fridge, a mini-bar and tea and coffee-making facilities. Large windows let in plenty of light and offer views of the city.

Reception at City Hotel provides tour desk and currency exchange services. On the sixth floor, the City Club offers recreational facilities including an indoor swimming pool, spa, gym and sauna.

The hotel’s City Restaurant serves local specialities and
other Asian cuisine including Japanese and southeast Asian. The City Bar serves
coffee, cake and drinks including cocktails. There is 24-hour room service.

The hotel is 650-metres from Shaanxi South Road subway
station. Hongqiao International Airport is a 15-minute drive away while Pudong
International Airport is 45-minutes.


5-7 South Shaanxi Road (Shaanxi Nan Lu), Shanghai, China
Telephone: +86(21)62551133 | Fax: +86(21)62550744 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Indoor swimming pool
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Steam room


  • Accessible paths / corridors

Positive Reviews

Clean and comfortable rooms

You will find that the rooms are nice and clean, being well looked after during your stay by the maid service. They are very comfortable too, with guests saying they have good beds and pillows. In short, rooms include all the amenities you need to have a good stay.

Staff give a good service

Staff are very polite and helpful. They are happy to answer any questions, such as when asked to give directions to get around the city and even translate into the local language. When guests have needed to ask for any assistance or make requests they have been very obliging.

Great leisure facilities

Guests enjoy using the facilities available at the City Club. You can take a refreshing dip in the pool, use the good equipment provided in the gym or just relax in the sauna. Guests say that everything is modern and well maintained.

Negative Reviews

Subway is too far away for some

While many guests say that they like the location of the hotel and find places to eat only a short walk away, it was too far from the subway station for others who found the 15-minute walk inconvenient.

Décor may benefit from updating

You might find that the hotel's look and feel would be improved if the decoration was refreshed in places. Some guests said that their rooms looked a shade tired and a bit outdated.

Not enough space for breakfast

While guests are happy with breakfast overall, and appreciative of the ‘Western' options that are available, they say space is limited for the number of guests who want to eat. Tables which are free may have dirty things on as staff are slow the clear the tables who have finished.

Rating Overview

Rating trivago Rating Index based on 3730 reviews across the web
7.9 /10
  • Zhuna
    8.0 /10
    6.0 /10
  • Other Sources
    7.3 /10
7.9 out of 10 based on 3730 reviews