Swissotel Nankai Osaka

5-1-60 Namba Chuo-ku542-0076OsakaJapan
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About Swissotel Nankai Osaka

Treat yourself to refreshing spa treatments and fine dining at Swissotel Nankai, Osaka. This deluxe five-star hotel occupies a contemporary high-rise beside Namba station in central downtown.

Air-conditioned and tastefully-furnished rooms feature en suite bathroom, flat-screen satellite TV, pajamas, slippers, a desk, fridge, extra-long beds and tea and coffee-making facilities. Upgrade rooms and suites are available.

Swissotel Nankai, Osaka offers free Wi-Fi throughout, a business center, concierge, conference facilities, elevators and room service. The health club features an indoor swimming pool, sauna, hot tub, gym and spa treatments including massages. On-site parking and disabled facilities are available.

A buffet breakfast, afternoon tea and Japanese and Italian cuisine are served across seven hotel restaurants. The 36th floor hosts Sky Bar, boasting Osaka skyline views. There’s also a gourmet bakery and sports bar.

Downtown Osaka’s many shopping, nightlife and dining options are nearby. It’s 35 minutes from Osaka’s main airport by train.

Contact

5-1-60 Namba Chuo-ku, 542-0076, Osaka, Japan
Telephone: +81(6)66461111 | Fax: +81(6)66480331 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Great central location

Guests were upbeat about the location right above Namba train station. This was super convenient for guests using the train that connects to Kansai International Airport. Shopaholics were positive too, admiring the hotel's proximity to Takashiyama department store plus many shopping and dining options in the immediate vicinity and nearby Dotonbori district. Reviewers were impressed with the views from rooms and especially the upper floors.

Rooms were clean and comfortable

Most reviewers reported that the guest rooms were well-appointed, modern, clean and comfortable. Quite a few said the rooms were fairly spacious.

Top customer service and good food

Customer service was reportedly of a high standard, according to many reviewers. Staff were largely described as well-trained, friendly, helpful and approachable. English was reportedly spoken widely by employees. Diners were also positive about the good food and service at the hotel's impressive array of restaurants and bars.

Negative Reviews

Pricey extras

Some guests, especially those paying a premium to stay during peak times, were disappointed by the number of hotel services that attracted extra charges. Costs for things like parking and breakfast for guests in standard rooms soon mounted up, according to several guests. There was criticism for the way only guests in upgrade rooms got free access to the spa and health club facilities, while others faced charges for swimming.

Some disappointed by rooms and facilities

Some critics encountered air-conditioning problems, dim lighting and drainage problems in the rooms. There were claims that some rooms had been more-recently remodelled than others, which were occasionally tired-looking with aging carpets. A few guests said sometimes housekeeping appeared not to have cleaned the rooms satisfactorily.

Light sleepers bothered by noise

Soundproofing was poor according to some light sleepers who could occasionally hear noise from adjacent rooms.

Rating Overview

Rating trivago Rating Index based on 8485 reviews across the web
8.9 /10
  • Catch it
    8.6 /10
  • Other Sources
    8.6 /10
8.9 out of 10 based on 8485 reviews