Hyatt Herald Square New York

30-32 West 31st Street10001New YorkUSA
Show more hotels

About Hyatt Herald Square New York

Situated in Midtown Manhattan, Hyatt Herald Square Midtown features a rooftop bar, on-site fitness facilities and free Wi-Fi.

All rooms provide guests with comfortable premium bedding, an LCD TV that comes with cable channels and a private bathroom that is stocked with designer toiletries.

The front desk, the on-site business center and the fitness facilities are all open 24-hours and guests can make use of the concierge, valet parking and limo or town car services available. Wi-Fi is free and accessible throughout the hotel.

An on-site restaurant specializes in American cuisine and serves all meals and guests can enjoy a drink at the hotel’s rooftop bar which showcases spectacular city views.

The hotel is located in Midtown Manhattan and is within walking distance of the Empire State Building, Fifth Avenue and Times Square as well as a wide selection of shops, bars and restaurants as well as public transport links.


30-32 West 31st Street, 10001, New York, USA
Telephone: +1 2123301234 | Fax: +1 2123582577 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Amazing Central Location

The Hyatt Herald Square is perfectly located for guests to take in all that New York City has to offer; several New York attractions are within walking distance, such as Rockefeller Center, Times Square and Central Park, among others, and there are subway stations a couple of blocks from the hotel from which guests are able to access all areas of Manhattan and other boroughs. A huge choice of shops, bars, cafes and restaurants ensures that guests can immerse themselves in New York's nightlife or culinary scene.

Rooftop Bar

Guests were very taken with the hotel's on-site rooftop bar which boasts spectacular views of Manhattan, with the Empire State Building being front and center of this view. Guests can enjoy one of the expertly prepared cocktails and take in the New York atmosphere from a privileged vantage point.

Friendly Staff

The staff at Hyatt Herald Square are extremely friendly and courteous, creating a warm and welcoming atmosphere that will make guests feel at home upon arrival. They are happy to help organise any of the numerous front desk services or provide information about the area.

Negative Reviews

Small Rooms

Some guests found that, while their rooms were comfortable, the layout was rather cramped. The closet space was deemed to be minimal and, while the modern amenities are a positive, there is little room for much manoeuvring.

Very Pricey

The price to stay at the Hyatt Herald Square was considered to be somewhat expensive by a number of guests, though most of these acknowledged that this is expected when staying in the center of Manhattan.

Unreliable Wi-Fi

The Wi-Fi was found to be, at times, unreliable and intermittent in its quality of connectivity which guests found to be disappointing.

Rating Overview

Rating trivago Rating Index based on 1705 reviews across the web
8.4 /10
  • Expedia
    8.4 /10
    8.5 /10
    6.5 /10
  • Other Sources
    8.4 /10
8.4 out of 10 based on 1705 reviews