Portola Hotel & Spa

2 Portola Plaza93940MontereyUSA
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About Portola Hotel & Spa

Guests staying at the Portola Hotel & Spa, can treat themselves to a relaxing massage or facial at the on-site spa or enjoy a few al-fresco drinks in front of the cozy fire pits on the hotel’s terrace.

The Portola Hotel & Spa boasts 379 rooms which all feature flat-screen TVs, coffee makers, hairdryers, refrigerators, desks, complimentary toiletries, and Wi-Fi.

The property boasts a day spa, fitness center and an outdoor-pool. On-site parking is also available.

A wide variety of seasonal dishes made using local ingredients is on offer at the three on-site restaurants as well as freshly prepared breakfasts. Light snacks and an extensive drinks list are on offer at the bar.

Old Monterey Farmer’s Market, Monterey Conference Center, and Old Fisherman’s Wharf are all within a five-minute walk from the hotel. Cannery Row is slightly further afield at one mile from the property.

Contact

2 Portola Plaza, 93940, Monterey, CA, USA
Telephone: +1(831)6494511 | Fax: +1(831)3720620 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Positive Reviews

Clean and well-presented rooms.

The decor of the rooms has been described as modern and pleasant with quality furniture and upholstery. Many guests complimented the cleanliness of their suites as well as the well appointed and clean bathrooms which were said to be equipped with up-to-date fixtures and fittings.

Close to attractions and amenities.

Guests were pleased to find that the hotel is within walking distance of many local attractions such as the Fisherman's Wharf with its array of shops and restaurants. Those who wanted to explore further afield could catch a bus right outside the hotel's entrance which many guests found extremely convenient.

Quality on-site facilities.

The hotel offers an extensive range of facilities which have been highly complimented by many guests. The pool was described as being of decent size and well -presented with plenty of sun loungers for relaxing. Guests who visited the spa said that they were extremely satisfied with their experience whilst the on-site gym was said to be spacious and modern.

Negative Reviews

Heat problems.

Guests who stayed at the hotel during the warmer summer months said that their rooms felt uncomfortably warm and stuffy due to the lack of air-conditioning units. Although fans were provided, many found them inadequate when it came to cooling down their accommodation.

Noisy evenings.

The front of the hotel overlooks a busy intersection and some guests said that the level of noise from the traffic was quite intrusive. Others whose rooms overlooked the pool area also mentioned that they were disturbed by noise made by guests who stayed at the pool until late in the evening.

Issues with Wi-Fi.

Those who wanted to connect to the internet from their rooms were disappointed to find that the Wi-Fi signal was very weak and could only connect close to the reception area.

Rating Overview

Rating trivago Rating Index based on 5831 reviews across the web
8.4 /10
  • Other Sources
    8.3 /10
8.4 out of 10 based on 5831 reviews