Hotel Sheraton Santa Fe, Mexico City

Guillermo Gonzalez Camarena Street 20001210Mexico CityMexico
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About Hotel Sheraton Santa Fe, Mexico City

Ideal for both business and leisure guests, Hotel Sheraton Santa Fe, Mexico City has modern accommodation with elegant decor, as well as an on-site fitness centre, less than a ten-minute walk from the popular Plaza Samara shops.

Air-conditioned accommodation includes convenient amenities such as flat-screen satellite TVs, large bathrooms, plush beds and lines, as well as separate seating areas. Some rooms have city views and desks.

Hotel Sheraton Santa Fe, Mexico City features a concierge service, a tour and transportation service, and a spa where guests can have a relaxing massage after long day of exploring Mexico City or attending business meetings. The hotel also has complimentary fast Wi-Fi.

Guests can dine at Cardon Restaurant, which showcases Mexican and international cuisine. They are open for breakfast, lunch and dinner and guests can always stop by for a colourful cocktail.

Expo Santa Fe is less than a five-minute drive from the hotel and Club de Golf Bosques is a ten-minute drive away. KidZania Santa Fe is six minutes away by car.


Guillermo Gonzalez Camarena Street 200, 01210, Mexico City, Mexico
Telephone: +52(55)52588500 | Fax: +52(55)52588501 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Lovely staff

Guests love the staff at this hotel. They mention that they feel extremely welcome when they arrive and feel taken care of during their stay. Guests state that they will bend over backwards to make sure all guests feel comfortable and satisfied with the services during their stay.

A convenient location

According to recent guests, the hotel has an excellent location close to a variety of shopping malls, restaurants, cafes and bars. There are many business-oriented venues nearby and within a ten-minute drive. Guests could find transit options with ease and find that the hotel's location offers convenience.

Pleasant rooms and beds

There are many positive comments with regards to the level of comfort that the beds offer. Guests love the beds and find them very soft, so soft that you can sink into them. Guests also mention that the rooms are tastefully furnished and clean.

Negative Reviews

Food is poor in quality

Many negative complaints include comments referring to the food served at the hotel. Guests are not happy with the menus and they find the food tasteless and bland. Overall, guests are not impressed with the level of service in the hotel's restaurant.

Bad internet connection

Recent reports indicate that this hotel does not offer a strong internet service: guests are constantly being disconnected at inopportune times, resulting in a lot of frustration.

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Rating Overview

Rating trivago Rating Index based on 484 reviews across the web
8.7 /10
  • Other Sources
    8.2 /10
8.7 out of 10 based on 484 reviews