The Waterfront

68, Jalan Tun Abang Haji OpengKuchingMalaysia
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About The Waterfront

Located in the heart of Kuching, The Waterfront provides luxurious accommodation overlooking the Sarawak River. Leisure facilities include an indoor infinity pool, fitness centre, and on-site meeting facilities.

Each of the modern and well-decorated rooms is air-conditioned and is fitted with a flat-screen TV and personal safe. En-suite bathrooms offer free toiletries, bathrobes, hair dryers and slippers.

Reception staff are available 24 hours a day and can arrange airport shuttle services and local transportation, plus laundry and luggage storage. Free Wi-Fi is included throughout.

The in-house Café Via Mare offers a variety of local and international cuisine, including a breakfast buffet each morning. The Kilig Bar Lounge also serves an array of beverages and light snacks.

The Waterfront is part of the Plaza Merdeka, allowing guests immediate access to multiple restaurants and shops. In addition, Kuching Waterfront Bazaar and Batu Jetty Ferry Terminal are both within 200 metres of the property.

Contact

68, Jalan Tun Abang Haji Openg, Kuching, Malaysia

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Television

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Very convenient location

This property is located on the waterfront of the Sarawak River and in the heart of Kuching city centre. Guests enjoy this central location and find it very convenient for accessing points of interest on foot. In addition, being in close proximity to Plaza Merdeka for shopping is felt to provide added convenience.

Clean and spacious rooms

The rooms here are consistently labelled as clean and spacious in reviews. Guests appreciate checking in to a hygienic room and feel that this creates a comfortable and relaxing atmosphere alongside the spaciousness and modern amenities of the accommodations.

Excellent views

Numerous reviews praise the excellent views from this property, both of the river and city. Guests enjoy having a pleasant view from their bedroom window and feel it is a great aspect of the hotel. The scenic views from the infinity pool are also praised.

Negative Reviews

Limited breakfast selection

Guests find that the breakfast buffet lacks enough variety. There are many reviews which state that this is an area which could be improved.

Issues with housekeeping

A number of reviews mention issues with the housekeeping at this hotel. Guests suggest that the housekeeping standards are below expectations, with multiple reports of items left unclean or not attended to. There are also several reports of housekeeping staff being slow, which can cause unwanted and lengthy delays for guests waiting to check in.

Swimming pool grumbles

Multiple reviews criticise the swimming pool for various reasons. Guests find it frustrating that the pool closes early, plus there are also reports of a shortage of poolside sunloungers. Additionally, some guests criticise the fact that the outdoor swimming pool is quite small and receives little direct sunlight.

Rating Overview

Rating trivago Rating Index based on 404 reviews across the web
8.6 /10
8.6 out of 10 based on 404 reviews