Shaftsbury Serviced Suites

A-G-01, Shaftsbury Residences, Jalan Impact, Cyber 663000Kuala LumpurMalaysia
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About Shaftsbury Serviced Suites

Occupying an imposing modern building, just a short drive away from Kuala Lumpur International Airport, Shaftsbury Serviced Suites offers elegant and comfortable accommodation as well as a variety of leisure facilities.

Guests can choose from studio apartments and the more spacious suites which can accommodate up to six adults. All the units are elegantly presented and equipped with a whole host of mod-cons including top of the range kitchens, LCD satellite televisions, DVD players and stereos. The apartments are fully air-conditioned and have free Wi-Fi access.

Shaftsbury Serviced Suites boasts a large outdoor pool and sundeck alongside a fully-equipped gym, a tennis court and a children’s playground. There are three meeting rooms on the premises while guests can take advantage of free on-site parking.

For guests wanting to sample the local cuisine there are numerous options close by including the Taiba Restaurant Cyberjaya and Saba Restaurant.

There are several attractions close to the property including KL Bird Park and the Sunway Lagoon.


A-G-01, Shaftsbury Residences, Jalan Impact, Cyber 6, 63000, Kuala Lumpur, Malaysia
Telephone: +603(8061)1933 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Handy location with scenic views.

The property is within walking distance of several restaurants as well as supermarkets which the guests found very convenient. Some apartments have views of the swimming pool which is lit at night much to the delight of the guests who said that the views from their windows and balconies added to the enjoyment of their stay. Other units boast striking vistas of the city which left a positive impression on many.

Spacious and well-equipped interiors.

All of the units have been described as being of generous size including the studio apartments with many guests stating that they had plenty of room to move around comfortably. Guests appreciated having all the necessary amenities needed for self-catering including microwaves, refrigerators and a wide range of cooking utensils.

Plenty to do on-site.

Guests appreciated the property’s extensive sporting facilities and said that they did not have to leave the premises in search of something to do in their free time. The outdoor pool proved very popular with many, especially with those who stayed here with young children. The on-site gym was also attracted many who described it as modern and boasting a good range of equipment.

Negative Reviews

Unimpressive breakfasts.

Quite a few guests mentioned that the offerings at breakfast were rather meagre and many also objected to the lack of variety as they said that they were presented with the same items every day.

Lack of staff.

Many commented on the lack of staff at the front desk as there is only one person available to offer assistance to guests who are checking-in and out of the hotel which resulted in queues and delays.

Issues with Wi-Fi.

Those who wanted to connect to the Internet from their apartments said that the Wi-Fi connection was annoyingly slow and intermittent.

Rating Overview

Rating trivago Rating Index based on 148 reviews across the web
8.1 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 148 reviews