Hotel Times Service Suites

A22-16, Berjaya Times Square. No 1, Jalan Imbi55100Kuala LumpurMalaysia
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About Hotel Times Service Suites

Hotel Times Service Suites has all of the comforts of home, and is adjacent to Berjaya Times Square, with over 1,000 shops and restaurants. Featuring an outdoor swimming pool, this hotel also has free Wi-Fi, a business centre and gym.

Spacious apartment-size suites have 32" LCD TVs, a separate living area, and a fully equipped kitchen. Guests can enjoy individually controlled air-conditioning, and have use of an iron and ironing board. Coffee and tea making facilities and bottled water are provided.

This child-friendly hotel has a kid's swimming pool and kid's club. Visit the full service Jojoba spa for a bit of pampering, or unwind in the steam room or sauna. A family room is available for large gatherings, and squash courts cater to active guests.

A restaurant and coffee shop are onsite.

The Islamic Arts Museum and Kuala Lumpur Convention Centre can be reached in under ten minutes from Hotel Times Service Suites.


A22-16, Berjaya Times Square. No 1, Jalan Imbi, 55100, Kuala Lumpur, Malaysia
Telephone: +60(12928)2880 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Steam room


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Spectacular views.

Guests were wowed by panoramic city views that were especially breathtaking at night. Floor to ceiling windows really showcased the city in the background, and some guests could even see the Petronas Towers from their suite.

Swimming pool worth a visit.

The nicely designed swimming pool took up more of guests' time than they had originally planned. The pool deserved a return visit with its large size and plenty of room to take in some sun. It is also open until late, and guests enjoyed taking a dip at night.

Airtight security.

Guests didn't have to worry about safety at this hotel, with separate key cards for the elevators and rooms. Security personnel also seemed to have a big presence at Times Service Suites, and guests never had to worry about theft or other safety matters.

Negative Reviews

Strange first impression.

Guests were surprised by an unconventional check-in process. They were initially greeted by a security guard and brought to a reception desk on a higher floor in the middle of the hotel. This check-in point didn't serve as a traditional hotel reception desk, and guests missed the traditional hotel welcome.

Key card inconvenience.

Not only were guests asked to pay a deposit for key cards, they were also inconvenienced by limited hotel access. It seems that cards only access certain floors, and guests travelling with parties staying on different floors found it awkward. It was sometimes also hard to return to the reception area if guests needed to ask a question.

Room condition varies.

Some guests were unhappy with the state of their accommodation. Housekeeping wasn't always up to par, and room quality was sometimes below average. Leaking fixtures, smoky rooms, worn upholstery and stains were a few of the complaints that guests had.

Rating Overview

Rating trivago Rating Index based on 103 reviews across the web
7.1 /10
    8.0 /10
  • Expedia
    3.2 /10
  • Other Sources
    7.4 /10
7.1 out of 10 based on 103 reviews