Empire Suite Times Square

Berjaya Times Square, Jalan Imbi55100Kuala LumpurMalaysia
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About Empire Suite Times Square

Occupying contemporary high-rise premises attached to Berjaya Times Square shopping mall in the buzzing Bukit Bintang district of Kuala Lumpur, Empire Suite Times Square provides smart hotel accommodation ideally located for exploring the Malaysian capital.

With air conditioning, parquet flooring and panoramic city views, the bright rooms boast en-suite bathrooms with bathtubs and separate showers, hairdryers, free toiletries, sofas, flat-screen cable TVs, kitchenettes, oversized windows and complimentary bottled water.

Conveniences include a heated outdoor swimming pool, lift, children’s playground, sauna, gym, basketball court, squash courts, Wi-Fi throughout and an airport shuttle. Parking is possible nearby.

Eateries located within 15 minutes’ walk include typical Malaysian street food stalls at the night market in Jalan Alor, as well as cafes plus Japanese, Chinese and fast food restaurants.

Empire Suite Times Square is conveniently surrounded by bus stops plus metro and monorail stations. The Sepang F1 Circuit near Kuala Lumpur International Airport is roughly 50 minutes’ drive away. The famous Petronas Twin Towers are about 35 minutes’ walk away.

Contact

Berjaya Times Square, Jalan Imbi, 55100, Kuala Lumpur, Malaysia
Telephone: +60(1)08030606 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Convenience store
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Free WiFi in rooms
  • Fridge
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Whirlpool / Hot tub

For children

  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Upbeat about friendly personnel

Reviewers often spoke highly of the good customer care provided by knowledgeable, friendly and obliging employees who offered a warm welcome.

Spacious rooms with views

It appealed to guests that the rooms were well laid out with kitchenettes, flat-screen cable TVs and cosy beds. Many visitors remarked that their rooms were spacious, clean and comfortable. Moreover, travellers frequently admired the pleasant city views on offer from the rooms. Reviewers also appreciated shared facilities like the heated outdoor swimming pool, squash courts, gym, sauna and kids’ playground.

Excellent central location near shopping

With a major mall right on the doorstep and further retail complexes just a short walk away; this property’s location was paradise for shopaholics. Moreover, foodies loved the way they were a short walk from the night food market and numerous dining options to suit all tastes and budgets. Another bonus was that there were plenty of bus stops plus metro and monorail stations nearby. Drivers welcomed the availability of parking nearby and said it was simple to reach local attractions, sports venues, golf courses, places of worship and the airport.

Negative Reviews

Maintenance could be better

A few travellers reported minor maintenance issues during their stays. These included faulty key cards for activating the lifts plus old TVs and dated décor in some of the rooms. There were also occasional reports of tired-looking bathroom appliances.

Check-in grumbles

Several frustrated guests explained that they faced occasional booking mix-ups on arrival. Some critics also reported experiencing delays during the check-in procedure.

Mixed feelings about Wi-Fi service

Even though many reviewers welcomed the Wi-Fi access, it disappointed some travellers that the network occasionally under-performed. There were a few reports of spotty coverage and sluggish speeds in some areas of the accommodation.

Rating Overview

Rating trivago Rating Index based on 18 reviews across the web
7.1 /10
  • Other Sources
    7.9 /10
7.1 out of 10 based on 18 reviews