Crossroads Hotel Kuala Lumpur

No. 1 Jalan Raja Muda Abdul Aziz50300Kuala LumpurMalaysia
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About Crossroads Hotel Kuala Lumpur

The brick-faced Crossroads Hotel Kuala Lumpur Hotel boasts smart decorations and modern designs using vibrant colour schemes.  Located in downtown Kuala Lumpur, the hotel sits just three kilometres from the iconic Petronas Towers.

Rooms are lined with wooden tile flooring and contemporary décor. They come equipped with 32-inch LCD TV with satellite channels, Wi-Fi, DVD players upon request and in-house movies.

Crossroads Hotel Kuala Lumpur has a lobby lounge with ornate, distinctive furnishings as well as a wall covered in pictures that show beautiful architecture and buildings from around the world.

The rooftop, in-house café takes advantage of the decorated Kuala Lumpur skyline, offering a spectactular city view.

It’s located a block away from the Chow Kit station monorail station, connecting you to the rest of the city. It’s also five kilometres from shopping at Central Market.


No. 1 Jalan Raja Muda Abdul Aziz, 50300, Kuala Lumpur, Malaysia
Telephone: +60(32)6987000 | Fax: +60(32)6981200 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hairdresser
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Helpful, friendly guest service

The staff, including the owner, the security and cleaning staff were commended for being hospitable. Individuals such as the hotel manager and the café chef have been praised for being really polite and supportive.

Breakfast is convenient

Guests liked that Cross Roads served a continental style with eggs, hash browns, sausages and coffee or tea. The breakfast menu doesn't change daily and is served at the rooftop cafe. Guests liked that breakfast can also be delivered to their rooms. They also liked the two bottles of complimentary water.

Central location gets you around KL

You can wander the streets of Kuala Lumpur, get around via monorail and access groceries, cafes and shops nearby due to its central location. It's also near a stop for a free bus shuttle called Go KL.

Negative Reviews

A noisy place to stay

Don't expect too much peace and quiet. Cross Roads is at a busy intersection, leading to traffic and noise complaints from guests. Some visitors said that the walls are paper-thin that seeps in all the noise from guests next door as well as sounds from the floors above and below.

It could do with more cleaning

There have been complaints about shabby sheets, unclean linens and strange smells in the hotel rooms. Some visitors complained that the rooms resembled little of the pictures they saw on the hotel website.

Don't stay in rooms without windows

The windowless room is very spartan and dark. Guests say that they were asked to pay for an upgrade if they wanted a room with a window. But those who had rooms with windows facing the street lamented the street noise.

Rating Overview

Rating trivago Rating Index based on 407 reviews across the web
7.5 /10
    6.7 /10
  • Other Sources
    8.0 /10
7.5 out of 10 based on 407 reviews