Chaaya Citadel Kandy

124, Srimath Kuda Ratwatte MawathaKandySri Lanka
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About Chaaya Citadel Kandy

Chaaya Citadel Kandy commands a position of pride overlooking the scenic Mahaweli River Valley, within a three-mile drive from the Sacred Temple of The Tooth Relic and Kandy City Centre. The chic boutique resort features a fitness centre with a workout room, lavishly landscaped gardens, BBQ facilities, free Wi-Fi and an outdoor pool with parasols and sun loungers.

Guest accommodations feature bright and cheerful rooms with a modern décor, contemporary furnishings, mini bar, cable TV, and en suite bathrooms with complimentary toiletries. Suites add a cozy lounge area with sofa bed and stellar river or mountain views.

Chaaya Citadel Kandy features a 24-hour multi-lingual reception desk, excursion/tour desk, currency exchange and secure luggage storage. Laundry facilities are available.

Dining and drink options include an airy restaurant, a relaxing lounge with nightly live entertainment and a poolside bar.

The venue is within a five-minute drive from Peradeniya Royal Botanic Gardens.

Contact

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
Telephone: +94(81)2234365 | Fax: +94(81)2232085 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Relaxing Retreat

Guests remark that they feel pampered, rested and relaxed at Chaaya Citadel Kandy, noting that the rooms provide all the comfort amenities required for an enjoyable and restful stay and the location is ideal for a leisure relaxing retreat. Guests say they will highly recommend the lodging to family and friends, noting the view of the sunrise is most spectacular.

Nice Accommodations

Guest comment that the rooms are comfortable with all the amenities required for a restful and relaxing getaway. The suites are great for a family, providing an extra bathroom, a lounge area with a sofa bed and a spacious patio. Guests remark that they enjoyed the serene pool terrace with plenty of loungers and parasols as it was nicely landscaped, not crowded and inviting.

Loved The View

Guests comment that the resort is a hidden gem of tranquility with majestic views of the mountains and the River Mahaweli. The gardens are a fine place for a stroll, lush and manicured.

Negative Reviews

Service Staff A Disappointment

Several guest remark that service is slow, the staff distracted, and inattentive, not as accommodating as one would hope. Requests for additional towels or other services were delayed.

Could Be A Bit Better

Guests remarked that the rooms were clean and comfortable but litter was noted on the decking of the patio. Other guests suggest avoiding the rooms close to the elevator as the noise form other guests disturbed their rest throughout the night.

Food Not Inspired

Some guests remarked that although the buffet offering were hot and abundant they were uninspired and lacked diversity. Guests suggest that offering different entrees from day to day would be nice.

Rating Overview

Rating trivago Rating Index based on 771 reviews across the web
8.5 /10
  • ebookers.com
    7.0 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 771 reviews