Hotel Anugraha Boutique

20Km, Jalan Pontian Lama, 81110 Senai, Malaysia 81110Johor BahruMalaysia
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About Hotel Anugraha Boutique

Hotel Anugraha Boutique is an adults-only boutique hotel that is a part of the bigger Pulai Springs Resort in Johor Bahru. It features several restaurants, four swimming pools, a full spa and direct access to a golf course.

Each air-conditioned room features vibrant decor, a welcome fruit basket, a television, DVD player and daily newspaper.

Services and amenities offered at this hotel include a complimentary Wi-Fi service, free parking, currency exchange and 24-hour reception. A fitness centre, tennis court hot tub and sauna are also available.

Qing Palace Chinese Restaurant serves a variety of Szechuan dishes, Gleneagles Terrace Restaurant serves Western dishes on an outdoor deck with views of the golf course and Cinta Terrace features buffet breakfasts. Snacks can be found at the Cinta Deli and a range of beverages are served at the Elephant & Castle Pub.

Attractions that are a short drive from Hotel Anugraha Boutique include Johor Premium Outlets at 3.5 miles away and Gunung Pulai at 5.6 miles away.

Contact

20Km, Jalan Pontian Lama, 81110 Senai, Malaysia, 81110, Johor Bahru, Malaysia
Telephone: +607(521)2121 |

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Conference rooms
  • Gym
  • Outdoor swimming pool
  • PC with internet
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

The Rooms are Quite Large

Guests reported that although this hotel is rather small, the guest rooms and their en suite bathrooms are quite large.

Great Place to Relax and Indulge

Guests reported that the grounds around this hotel are luxurious, natural and peaceful. There are many relaxing places around the hotel including the spa, well-maintained swimming pool and lots of lush green spaces.

Fantastic Meals Each Day

The meals served at breakfast and dinner feature a wide range of well-prepared, delicious items to suit all diets and tastes.

Negative Reviews

Old and Poorly-maintained Rooms

The guest rooms at this hotel are old and in need of refurbishment. Guests also reported that they are unkempt and poorly-maintained with a lot of dust, broken appliances and stained bedding. Also reported was missing amenities and poor water pressure.

Unhelpful, Unfriendly Staff

Guests reported that they received poor quality service from unfriendly and unhelpful staff who would rather ignore guests than cater to them in any way. Staff members don't assist with anything unless they are asked several times, they offer excuses for poor service and they are not very pleasant to deal with.

Staff are Slow to Deliver Service

It is hard to get staff to do anything and guests reported that when they were finally able to reach someone to report an issue to, it took a long time for the issue to be resolved. Guests reported that they felt like they were being ignored by staff who seem to just shrug off service and maintenance calls.

Rating Overview

Rating trivago Rating Index based on 23 reviews across the web
7.2 /10
  • Other Sources
    8.0 /10
7.2 out of 10 based on 23 reviews