West Hotel

39 Wai Ching StreetHong KongHong Kong
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About West Hotel

Aimed at both leisure and business travellers, West Hotel is a large hotel offering twin and family rooms. With a central position in Hong Kong, the hotel is a 15-minute walk from the picturesque Kowloon Park.

An electric kettle, fridge, telephone, and satellite TV are features of every room at the West Hotel. In addition, the rooms also have a private bathroom with shower.

The 24-hour front desk will help with everything from arranging bus tickets to storing items via a safe box. A multi-purpose function room is also available.

Searching for a place to eat isn't difficult, with many eateries surrounding the accommodation. Popular options include DimDimSum and the Australia Dairy Company, both just a five-minute journey on foot from the property.

The Austin MTR Station and Temple Street are both five minutes from the hotel on foot. The Tin Hau Temple, which dates back to 1864, is less than a ten-minute walk.


39 Wai Ching Street, Hong Kong, Hong Kong
Telephone: +852(2)7707718 | Fax: +852(2)7707066 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Concierge
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Organised activities
  • PC with internet
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Useful base to explore Hong Kong

Guests enjoy the central location that the hotel possesses in Hong Kong. Surrounded by many dining choices and stores, guests also like that it is conveniently positioned just a short stroll from the Austin and Jordan MTR Stations – ideal for those wanting to get around the area in full.

Free Wi-Fi a bonus

The Wi-Fi is positively received by travellers that want to get online during their time at the hotel. A complimentary feature, the Wi_Fi is typically deemed reliable with decent download speeds.

Attentive and communicative staff

For the most part, guests are content with the hotel's customer service standards. Accommodating when help is needed, the front desk personnel are also said to be communicative in English.

Negative Reviews

Hard and uncomfortable beds

Arguably the main complaint among guests relates to the beds. Travellers regularly claim that the beds are overly hard, which makes for a really uncomfortable sleeping experience.

Old-fashioned rooms in need of a refresh

Guests are frustrated with the condition of the hotel's rooms. As well as being deemed outdated in terms of the decor, the lack of heating and cleanliness are both criticised when it comes to the rooms.

Basic throughout

The simplicity of the hotel scores negative reviews from travellers. Along with the rooms receiving disparaging comments that state they are basic in terms of amenities, the limited public facilities are disappointing – with the omission of an on-site dining/breakfast option especially criticised.

Rating Overview

Rating trivago Rating Index based on 920 reviews across the web
7.3 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.1 /10
7.3 out of 10 based on 920 reviews