Grand Hotel Hong Kong

23 Austin Avenue TsimShaTsui Kowloon00000Hong KongHong Kong
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About Grand Hotel Hong Kong

The Best Western Grand Hotel Hong Kong is located in the centre of Tsimshatsui, a popular leisure district in Hong Kong.

Standard rooms boast free Wi-Fi, safe, hairdryer, tea and coffee making facilities, television and fridge. Upgraded superior, deluxe and premium rooms are also available.

The concierge is able to assist guests with tours and excursions and reception provide a currency exchange. Meeting rooms are available for guests travelling for business purposes.

Breakfast is a buffet style offering and lunch, high tea and dinner are offered in the Little Paris French Restaurant which is located onsite at the hotel.

Tsimshatsui and Jordan Metro stations are both located less than five minutes’ walk away from the Best Western Grand Hotel Hong Kong and the hotel is also located near to a bus stop providing direct access to the airport.


23 Austin Avenue TsimShaTsui Kowloon, 00000, Hong Kong, Hong Kong
Telephone: +852(3122)6222 | Fax: +852(2730)9328 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Concierge
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Located close to the shopping district

One of Hong Kong's best shopping areas is Nathan Road which is within easy walking distance of the hotel and where you will find well-known brands so you can shop until you drop and in addition there are also many different eateries and restaurants in this area so you can grab a bite to eat after your shopping trip. Also located nearby and just a short walk away are bus stops and train stations so getting around is quite easy and hassle free.

Clean and tidy rooms

Housekeeping staff do an excellent job of keeping rooms clean and ensuring that you have a nice stay here with bathrooms done to a sparkling finish and clean towels and bed linen every day which many people appreciated coming back to after a hard day of work or pleasure.

Friendly and helpful staff

The staff here have received a lot of positive praise for their hard work and their willingness to help you during your stay with nothing too much trouble for them and the concierge in particular has received a special mention for organising things for guests and being very knowledgeable and informative.

Negative Reviews

Not a lot of space

Despite being pleased with the cleanliness of rooms many previous guests have also mentioned how small rooms are and how little space there is to move around and were disappointed with this.

Uninspiring breakfast choices

There is little choice available at breakfast and the cost is not included in your overall room rate which some were unhappy with. If you are going to have breakfast then it is recommended that you add this on in advance as the price reportedly increases if you add it on the day.

Uncomfortable beds and poor sleep

The beds are quite firm and too uncomfortable for some with the double beds being two single beds pushed together and creating a comfortable ridge in the middle.

Rating Overview

Rating trivago Rating Index based on 2058 reviews across the web
7 /10
    6.0 /10
  • Other Sources
    7.0 /10
7 out of 10 based on 2058 reviews