Hotel Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street100000HanoiVietnam
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About Hotel Sofitel Legend Metropole Hanoi

Hotel Sofitel Legend Metropole Hanoi is a historic hotel that was built back in 1901.The hotel is located in central Hanoi close to the Old Quarter.

The hotel features 364 smoke-free guestrooms equipped with large flat-screen TVs, DVD players, and free Internet. The rooms feature classic French décor as well as elegant neo-classic themes.

The hotel provides 24-hour room service, a business center, and gift shop. Guests can indulge in the well-equipped So Fit Fitness Center and Le Spa du Metropole body treatment and massage center. A heated swimming pool is available.

Guests can have their meals in the hotel’s private dining room or the outdoor terrace where Asian and Vietnamese specialties are served. Le Beaulieu French Restaurant and Angelina Italian Restaurant and Lounge serve French and Italian dishes, respectively.

The famous Hanoi Opera House is located 160 metres away while the picturesque Hoan Kiem Lake is 500 metres from the hotel.

Contact

15 Ngo Quyen Street, 100000, Hanoi, Vietnam
Telephone: +84(4)8266919 | Fax: +84(4)8266920 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 13:00

Positive Reviews

Perfect mix of classic and modern designs.

Sofitel Legend Metropole Hanoi is truly historic hotel that features a perfect mix of classic and modern designs giving it an authentic appeal. The hotel's reception is as modern as they come while the rooms have a rustic charm around them complete with relics of a bygone era.

Takes great care of children.

The hotel is very welcoming to young children, and even provides them with mini-robes and slippers in the rooms. The hotel staff also goes to great lengths to make small kids feel comfortable during meal times.

Professional and friendly staff.

The staff here is very professional and friendly. The staff is very attentive and rarely misses any details when serving guests. The 24-hour room service is very professional as well, and comes in real handy during those late nights.

Negative Reviews

Cultural events can go overboard.

In keeping with its Vietnamese roots, Sofitel Legend Metropole Hanoi holds cultural events such as traditional dances from time to time. Some of these involve dancers adorned in traditional regalia such as monkey headgears. Some guests, especially animal lovers, feel offended by this practice.

Hotel has some off days.

Some guests have reported that the hotel's service is less-than-exceptional on certain days such as on Sundays.

Customer service below par on occasion.

Some guests have complained that the hotel's customer service can be very slow when responding to pre-arrival emails or when handling things like cancellations. Others have reported that they found the hotel's no-refund policy on cancellations disingenuous.

Rating Overview

Rating trivago Rating Index based on 3074 reviews across the web
9.3 /10
  • ebookers.com
    10 /10
  • Other Sources
    9.0 /10
9.3 out of 10 based on 3074 reviews