Sofitel Hamburg Alter Wall Hotel

Alter Wall 4020457HamburgGermany
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About Sofitel Hamburg Alter Wall Hotel

Standing beside the Alsterkanal in the city centre, Sofitel Hamburg Alter Wall Hotel is an upmarket accommodation choice. Guests here can enjoy luxurious massages and treatments at the swanky Seagull Spa.

Opulent rooms provide designer furnishings and comfy beds, along with high-end TVs, radios, and coffee machines. Marble bathrooms serve up snuggly-soft dressing gowns and luxury toiletries.

Along with its on-site sauna, Sofitel Hamburg Alter Wall Hotel offers a waterfront terrace, providing additional relaxation. What's more, visitors can access Wi-Fi service, parking, and a gift shop, while bicycle rentals or tours are arranged at reception.

Buffet breakfasts are available in house, while the focus for lunch and dinner switches to fine Mediterranean cuisine at the hotel's own Ristorante Ticino. Meanwhile, at the property's Seven Heads bar, guests can enjoy speciality cocktails canal-side.

Sofitel Hamburg Alter Wall Hotel sits within 450 metres of both the Hamburg Stock Exchange and Hamburg City Hall. Furthermore, guests with outdoor time on the agenda will find the southern section of Alster Lake a seven-minute walk away.


Alter Wall 40, 20457, Hamburg, Germany
Telephone: +49(40)369500 | Fax: +49(40)369501000 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna


  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent location finds favour with guests

Guests love the location of this hotel, finding the property is right in the heart of Hamburg city centre. According to reviews, this central setting means that a wide choice of attractions can be found nearby, much to the delight of guests who can’t wait to explore.

Stylish inside and out

Set inside an ornate building made from glass and sparkling steel, this hotel certainly has the wow factor when it comes to appearance. Guests say the interior offers bright, airy shared spaces and contemporary rooms.

Impeccable service and facilities

Whether commenting on the staff or the service, guests are consistently positive with their remarks. The spa is by far the most often mentioned amenity, though travellers do appreciate the dining options too. Posted comments reveal that the standard of service also proves impressive, especially that of the concierge staff.

Negative Reviews

Some rooms within earshot of trams

While most of the rooms here are found to be quiet, there appears to be a small number of rooms that are too close to nearby tram tracks for comfort. Guests describe these disturbances can be up to every 20 minutes.

Cost of breakfast is off-putting

While there are no concerns regarding the quality of the food, the cost appears to be another matter entirely. Guests often complain about the cost of the breakfast, wishing there were less-expensive options available on site.

Wi-Fi connection fails to impress

The free Wi-Fi here proves slow, erratic, and sometimes completely unavailable in the rooms. Guests resent paying extra for the premium service while feeling that the free Wi-Fi should be of sufficient quality to accomplish basic tasks, such as checking email.

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Rating Overview

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8.6 out of 10 based on 3727 reviews