Treasures Hotel and Suites

The hotel offers a charming and relaxing retreat, with its rooftop pool serving as a signature feature, often highlighted as a welcome amenity and a great place to unwind. Guests consistently praise the hotel's overall cleanliness, the spacious and comfortable rooms, and its convenient location within walking distance of key attractions. The friendly and attentive staff also contribute significantly to a positive experience, making guests feel welcome and well-cared for. The hotel's unique ambiance and design, featuring Peranakan-inspired decor and a cozy atmosphere, create a memorable stay. It is an ideal choice for sightseers and couples seeking a peaceful yet accessible base for exploring the city. Families will appreciate the comfortable accommodations and the pool, while those traveling by car will find the free parking particularly convenient, allowing them to avoid traffic and explore on foot. To enhance your visit, consider taking advantage of the nearby local food markets for authentic culinary experiences.

Facilities & Amenities
The hotel's rooftop pool is a highly appreciated amenity, frequently described as a great place to relax and a rare find in the area. Guests enjoy its good size and often find it clean and well-maintained, though some note occasional issues with floating debris or a lack of shade and sun loungers. A steam room is also available for relaxation, although some guests found it takes time to heat up. The lobby and other common areas are consistently praised for their comfortable and inviting atmosphere, providing a pleasant space to unwind. Free Wi-Fi is available throughout the property, generally reported as fast and reliable, ensuring guests can stay connected. Convenient parking is provided at the rear of the hotel, with both covered and open-air options, though some guests mention the entrance can be a bit tricky to locate initially. In-room amenities like coffee machines and refrigerators are also frequently mentioned for added convenience.

Cleanliness & Room Comfort
Guests generally commend the hotel for its cleanliness, with many reviews highlighting spotless rooms and effective daily housekeeping. The rooms are often described as spacious and comfortable, featuring comfortable beds and pillows that contribute to a restful sleep. Most guests appreciate the well-equipped bathrooms, often including bathtubs and separate showers with reliable hot water. However, some guests note that while the rooms are clean, they might appear a bit dated or show signs of wear and tear. A few reviews mention a musky smell or dampness in some rooms upon arrival. While many find the rooms quiet and soundproof, a recurring concern is the noise from banging doors in the corridors, which can be disruptive. In-room amenities like air conditioning and coffee makers are generally well-received, enhancing the overall comfort.

Dining & Food Quality
The breakfast at the hotel receives mixed but generally positive feedback. Many guests find it to be simple yet satisfying, offering enough options for a good start to the day. The food quality is often praised, with specific mentions of delicious local dishes like nasi lemak and char kuey teow. However, some guests note that the variety can be limited, especially during off-peak periods when it might be served à la carte rather than buffet style. Concerns were raised about items not being replenished quickly enough, and some found the coffee to be below expectations. Despite these points, the dining area itself is consistently described as having a lovely ambiance, being bright, spacious, and a pleasant courtyard setting for meals. Most guests appreciate that breakfast is included, providing a convenient option before exploring the city.

Location & Accessibility
The hotel boasts a highly convenient location, placing guests within easy walking distance of many popular attractions, including Jonker Street, the Red House, and the Dutch Square. Its position near Little India is also appreciated for access to diverse dining options. While not directly in the busiest part of town, its slightly set-back position offers a peaceful environment away from the main hustle and bustle, yet remains easily accessible. Free parking is a significant advantage for guests traveling by car, with ample and often covered spaces available, providing direct access to the hotel. However, some guests mention that the road leading to the carpark can be a bit rough or confusing to navigate initially. The surrounding area is noted for its proximity to local food markets and eateries, enhancing the overall guest experience.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor, with many mentioning how staff members always greet them with smiles. The check-in and check-out processes are generally described as quick, efficient, and seamless, contributing to a stress-free arrival and departure. Staff are commended for their willingness to assist with requests, provide local recommendations, and promptly address any issues that arise, such as room maintenance. While most experiences with housekeeping are positive, with daily service appreciated, a few guests have noted inconsistencies, such as towels or bed sheets not being replaced. Overall, the hotel's team is seen as a major asset, creating a hospitable and pleasant atmosphere for guests.

Additional Information
Guests frequently comment on specific design elements and practical considerations. A notable feature is the bathroom design, which often includes a transparent glass wall or large windows, leading to privacy concerns for some guests, especially given views into the room from outside or the need to constantly adjust blinds. Another recurring point is the slippery nature of the bathroom floor tiles, which some guests suggest could be improved with anti-slip measures for safety. While the hotel generally provides a quiet environment, the loud closing of room doors in the corridors is a common complaint, impacting the peacefulness. Guests should also be aware that the hotel does not offer 24-hour reception services, with doors being locked at night, though staff are available to assist with entry.