The Sterling Boutique Hotel Melaka, Malacca, Malaysia - www.trivago.sg

The Sterling Boutique Hotel Melaka (Malacca, Malaysia)

The Sterling Boutique Hotel Melaka (Malacca, Malaysia)

About The Sterling Boutique Hotel Melaka

The Sterling Boutique Hotel Melaka is a four-star boutique hotel featuring a 24-hour front desk, a spa tub and a business centre. The hotel is half a kilometre from Poh San Teng Temple. Each room has its own private shower-only bathroom stocked with complimentary toiletries. Amenities include a refrigerator, a coffee/tea maker, cable TV and a hairdryer. The Sterling Boutique Hotel Melaka offers guests services such as baggage storage, a concierge desk and a porter service. This smoke-free hotel features lift access, complimentary high-speed wireless Internet access, designated smoking areas and facilities for mobility impaired guests. The onsite restaurant, The Loft, has a breakfast and lunch menu and specialises in international and local cuisine. Guests are provided with room service during limited hours. The hotel is a seven-minute walk from A Famosa Portuguese fortress ruins and a three-minute walk from Sikh Temple Gurdwara Sahib Melaka.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

7.7
trivago Rating Index based on 987  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Good  7.9 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews

positive:

Good location and very easy to get to

Locating the hotel is very easy as the building stands out. It is also close to major attractions such as the Fort A Famosa which will take you about 5 minutes on foot and the Jonker Street which is just a five minute stroll away.

positive:

The interior and exterior are breathtaking

The hotel has been recently renovated and is absolutely lovely. Guests arriving are greeted by a wonderful lobby that is well lit and very inviting. Guests can also enjoy the Jacuzzi that offers eye-catching night views of the city

positive:

Overall great value for money

A majority of the guests check out of the hotel feeling they got their money's worth. With the superior services offered, friendly staff and picturesque surroundings, the hotel is indeed a relaxing getaway.


Negative Reviews

negative:

Housekeeping appeared poorly trained

A number of guests felt that rooms'cleanliness was not great. A few rooms have been found dirty on several occasions by guests who had just checked in. Dirty sinks and some food droppings were seen under the bed.  They felt housekeeping was irregular and at times done while guests were inside the rooms.

negative:

Breakfast needs improvement

Some guests have complained that the breakfast spread was a little bit unsatisfactory with a few of the restaurant staff behaving in an unresponsive manner and the hot menu being tepid at best. A few felt that the breakfast had few choices to eat and it was not very good as per rates and needed improvement.

negative:

The hotel was quite costly

A few guests felt they did not get value for their money. Others voiced their concerns regarding the high rates of the rooms. They felt that they were charged too much as compared what was being offered in rooms.


All amenities

Hotel facilities
  1. Business centre
  2. Lift
  3. Car park
  4. Porter service
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Shower
  2. Television
  3. Hairdryer
  4. Electric kettle

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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