The Curve Hotel

The hotel is widely recognized for its distinctive curved architectural design, which ensures that most rooms offer panoramic sea views, making it a memorable feature for guests. This unique design, coupled with its prime location, makes it an appealing choice for sightseers and families looking to explore the city, as well as couples seeking a scenic getaway. While many guests praise the attentive staff and convenient location, some highlight significant inconsistencies in service and room maintenance. To enhance your stay, it is advisable to confirm room readiness and specific amenity functionality upon arrival, as some guests experienced delays and issues.

Facilities & Amenities
The hotel features a spacious rooftop pool that offers breathtaking views of the sea and city, often described as a highlight for relaxation and enjoyment, though some found it small for larger groups or noted it could be cold due to a lack of heating. A well-equipped gym is available, including a women's-only section, providing ample fitness options. Many rooms are equipped with a kitchenette, including a full-size fridge, washing machine, and basic utensils, which is highly appreciated for longer stays. However, the Wi-Fi is a consistent point of frustration for many guests, frequently reported as very slow or non-functional in rooms, with limitations on device connections. Some guests also experienced issues with elevators being slow or temporarily out of service, and in-room TVs often malfunctioning or having limited channels.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. While many describe rooms as spacious, neat, and clean, a significant number of reviews report issues such as untidy rooms upon check-in, dirty windows obstructing views, dusty curtains, and stained carpets or towels. The furniture is frequently described as old, worn out, or dilapidated, with some instances of broken items or unstable floor tiles. Most guests find the beds comfortable, though some found them hard or worn. Noise from adjacent rooms, cleaning staff, and the surrounding area is a recurring complaint, impacting sleep quality. Additionally, some rooms lacked basic amenities like a coffee maker, sufficient toiletries, or a table and sofa, and issues with non-functional lights and limited hot water were reported.

Dining & Food Quality
Feedback regarding dining experiences, particularly breakfast, is predominantly negative. Most guests report that breakfast is provided via a voucher system for an outside cafe, which offers limited options such as a basic egg, toast, juice, and labneh. The food quality at this external venue is frequently criticized as poor, with descriptions of dry bread and bad eggs, leading to disappointment and a sense of poor value. Some guests also found the breakfast offerings to be repetitive. While there are mentions of a Lebanese restaurant and other cafes conveniently located around the hotel, the in-house breakfast experience falls short of expectations for many.

Location & Accessibility
The hotel boasts an excellent and convenient location in West Bay, placing guests within easy walking distance of key attractions, shopping malls like City Centre, and the metro station. Its proximity to the beach is a major draw, offering beautiful sea views and easy access to the waterfront. Many guests appreciate the free parking available, though some noted challenges with valet service availability or navigating the underground parking. While the central location is highly praised for its accessibility to various dining options and amenities, some guests reported the surrounding area could be noisy, particularly due to nearby clubs, and mentioned ongoing construction that might affect immediate accessibility.

Staff & Service
The staff generally receives high praise for being friendly, welcoming, helpful, and accommodating, with many guests highlighting their positive interactions as a key aspect of their stay. However, the efficiency and consistency of service, particularly at the reception and with room service, are frequent points of concern. Many guests experienced long check-in delays, unresponsiveness to phone calls, and a perceived lack of attentiveness from reception staff. Housekeeping is often described as inconsistent, with missed cleanings, superficial tidying, and a failure to replenish basic supplies like towels or water. While bellboys are often commended for their assistance, some guests reported a lack of support with luggage, indicating understaffing at times.

Additional Information
Guests considering a stay should be aware that the hotel operates more like residential apartments, particularly for long-term stays, which may mean different service expectations, such as room service being limited to once a week without automatic replenishment of basic necessities. There have been recurring issues with fire alarms sounding multiple times, leading to inconvenience and elevator disruptions. While the hotel maintains a pet-friendly policy, some guests found it challenging to locate suitable outdoor areas for pets nearby. The hotel does not serve alcohol on-site, but several nearby establishments offer alternatives. Some guests also noted that the hotel's rules could be perceived as restrictive.