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Swiss-Garden Hotel & Residences Malacca (Malacca, Malaysia)

About Swiss-Garden Hotel & Residences Malacca

Swiss-Garden Hotel & Residences Malacca is an elegant and elaborate and modern hotel that overlooks Malacca's Melaka’s UNESCO World Heritage zone. A vast number of guest rooms provide visitors with amenities such as free Wi-Fi, electronic safes, TVs, minibars, complimentary bottled water and tea and coffee making facilities. Suites add on perks such as living areas, writing desks and sleeper sofas. Like shopping? Guests will enjoy taking advantage of an adjoining shopping complex, a gymnasium, two Olympic-sized swimming pools and a mini water theme park for children. Other hotel perks include 24-hour security, covered parking, a currency exchange and transportation and concierge services. For dining options, there is a restaurant on-site. Swiss-Garden Hotel & Residences Malacca is situated next to a river and the traditional Malay Village of Kampung Morten. It is also near historical tourist hotspots, including Jonker Street of Malacca, Christ Church, the Museum of Literature, Porta De Santiago and the Maritime Museum.

Top amenities

WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

Location

T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, 75300, Malacca, Malaysia

Rating overview

7.5

trivago Rating Index based on 894 reviews from:

Location
Very good 8.4 / 10
Rooms
Not rated yet
Service
Fair 7.0 / 10

Positive Reviews

positive:

Clean and comfortable.

Most guests said they found their accommodations to be clean and comfortable.

positive:

Several great amenities.

Don't like being bored? If so, you will be happy to know that people had positive things to say about the gym facilities, great views from certain parts of the hotel and nice pool area. The children's pool area was especially a hit for those travelling wi

positive:

Good location and value.

This hotel is adjacent to a shopping mall and provides ample shopping opportunities; it is also near area attractions, factors which guests have enjoyed. People also have said what you get is good value for the price of a night's stay. Might be a good cho

Negative Reviews

negative:

Long waits for lift.

The number one complaint from guest was about the hotel's outdated and small lift. Many guests complained about slow service times – some people said they waited up to an hour to access it. The lift has also been said to be very small with inade

negative:

Long waits for checking in.

Some people also said there were extra long waits and lines for check in.

negative:

Wi-Fi may not be up to speed.

If having speedy access to the Internet is important to you, you might want to note that several visitors said they had issues with the Wi-Fi being extremely slow or not working.