Sunrise Gardens Aparthotel

The hotel is celebrated for its exceptional staff, whose warmth and attentiveness create a truly welcoming atmosphere, making every guest feel special and at home. Its prime central location on the Protaras strip, just a short stroll from Fig Tree Bay and other beautiful beaches, makes it an ideal choice for families, couples, and beach lovers seeking both relaxation and easy access to local attractions. Guests consistently praise the hotel's immaculate cleanliness, comfortable accommodations, and the high quality of its diverse food offerings, often highlighting the excellent value for money. For sightseers and those who enjoy exploring, the hotel's proximity to shops, bars, and restaurants is a significant advantage. To maximize your experience, consider opting for the half-board option to enjoy the superb dining, and be aware that while sunbeds are plentiful, early morning reserving by some guests is a common practice.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and enjoyment. Guests appreciate the multiple swimming pools, often described as clean and well-maintained, with ample sunbeds available, minimizing the common issue of "towel wars" found at other resorts. A popular swim-up bar provides convenient refreshment options. While the gym is available, feedback is mixed, with some guests finding it small and in need of updating or more thorough cleaning, while others consider it functional for basic workouts. Free Wi-Fi is generally available, though some guests experienced intermittent connectivity with in-room televisions. For those looking to explore the area, bike rental is offered, providing a convenient way to navigate the local paths and attractions.

Cleanliness & Room Comfort
Rooms are largely described as spotlessly clean and well-maintained, with daily housekeeping and fresh towels provided regularly. Most guests found the beds comfortable, ensuring a restful night's sleep, often highlighting the quality of the mattresses. Rooms are generally spacious and well-equipped, featuring effective air conditioning, a mini-fridge, kettle with tea and coffee supplies, and a safe. While many rooms offer pleasant views, some guests noted limited views from their balconies. Feedback on cleanliness was mostly positive, though a few reviews mentioned issues such as dirty floors, minor scuffs, or occasional stains on linens, and some reported a musty smell or mold in the shower. Despite being on a busy strip, rooms are typically quiet with the balcony door closed, though some noise from slamming doors or cleaning staff in the mornings was occasionally reported.

Dining & Food Quality
The hotel's dining experience receives high praise, particularly for its breakfast and dinner offerings. The breakfast buffet is consistently described as excellent, featuring a wide variety of fresh, hot options, including a popular egg station where chefs prepare omelettes and pancakes to order. While the main buffet dinner is generally well-regarded for its quality and themed nights (such as Greek, Mexican, and Asian cuisine), some guests found the choices less to their personal taste, preferring simpler options. A significant highlight is the dine-around option, allowing guests on half-board to enjoy meals at affiliated local restaurants, including Greek and Brazilian eateries, with a small surcharge for some. Guests also appreciate the flexibility to swap their evening meal for a substantial three-course lunch. The culinary team, especially the head chef, is commended for their attentiveness to dietary needs, such as gluten-free options.

Location & Accessibility
The hotel boasts an excellent central location directly on the main Protaras strip, providing immediate access to a vibrant array of shops, bars, and restaurants. Its proximity to the coast is a major advantage, with Fig Tree Bay and other beautiful beaches just a short two to five-minute walk away. This prime position allows guests to easily explore the area on foot, eliminating the need for a car for daily activities. For broader exploration, a convenient bus station is located nearby, offering easy connections to destinations like Ayia Napa and Cape Greco. While the hotel provides free car parking, some guests noted that clearer signage for access would be beneficial. Overall, the location is highly praised for its convenience and accessibility to both leisure and transport options.

Staff & Service
The staff at the hotel consistently receive glowing reviews, frequently cited as the most outstanding aspect of the guest experience. They are universally described as friendly, helpful, attentive, and professional, going above and beyond to ensure a comfortable and enjoyable stay. Guests highlight the quick check-in process and the staff's willingness to accommodate requests. The housekeeping team is praised for their thorough daily cleaning and provision of fresh towels. In the restaurant, the wait staff are noted for their efficiency and warm, welcoming demeanor, often remembering guests by name and providing a personalized touch. The pool bar staff are also commended for their excellent service and cheerful interactions. From reception to the dining areas, the entire team is lauded for their dedication and positive attitude, contributing significantly to the hotel's welcoming atmosphere.

Additional Information
While the hotel generally provides ample sunbeds around its multiple pools, a recurring point of frustration for many guests is the practice of early morning sunbed reservation with towels, often before 7 AM. Despite the hotel usually having enough sunbeds for everyone, this practice can lead to inconvenience for those arriving later in the day. On a more positive note, the hotel offers a convenient late check-out option, allowing guests with evening flights to extend their stay and enjoy the facilities until their departure, which is highly appreciated for its flexibility. The hotel also features daily activities such as aquafit and stretching, providing options for guest engagement, though some guests noted limited evening entertainment within the hotel itself, with more options available nearby on the strip.