Starhotels Business Palace

This hotel is widely recognized for its strategic location right next to a metro station, offering convenient access to the city center, and its spacious rooms, which provide ample comfort for various travelers. It is an excellent fit for business travelers attending conferences or needing quick access to major motorways, as well as sightseers who can easily reach central attractions like the Duomo via the direct metro line. Families appreciate the generous room sizes, including family suites, while couples find the comfortable accommodations and convenient transport links conducive to a pleasant stay. To enhance your experience, guests recommend utilizing the efficient metro system for city exploration and being mindful of the surrounding area's atmosphere, especially during evening hours.

Facilities & Amenities
The hotel offers a range of facilities, though some guests note a dated aesthetic throughout the property, including old carpets that can appear worn. The lobby is spacious and welcoming, and the hotel features extensive meeting rooms suitable for conferences and events. While a fitness center is available, some reviews indicate it is small and may lack adequate air conditioning. Guests generally find the Wi-Fi reliable for staying connected. Rooms are equipped with a minibar, though contents are subject to charge, and some amenities like slippers and bathrobes are provided. A recurring point of feedback concerns the heavy, traditional keys that must be left at the reception upon exiting, sometimes leading to queues during busy periods.

Cleanliness & Room Comfort
Guests frequently commend the cleanliness of the rooms and the hotel overall, with many highlighting the diligent work of the housekeeping staff. The spacious rooms are a consistent positive, offering plenty of area for relaxation. Most guests report comfortable beds and good pillows, contributing to a restful night's sleep, often aided by effective blackout curtains. However, the room decor is often described as dated, with some areas showing signs of wear. Bathrooms receive mixed feedback; while some are spacious, others are noted for being old-fashioned, with issues like small bathtubs, poor water pressure, rust, or a lack of shower doors/curtains. Noise can be an issue for some, stemming from street sounds, rain hitting windows, or noisy air conditioning units when operational.

Dining & Food Quality
The hotel's breakfast receives widespread praise for its excellent variety, offering a comprehensive selection of both sweet and savory options. Many guests appreciate the quality of the coffee and the overall spread. However, some guests note that the breakfast can be expensive if not included in the room rate, and occasionally, food trays may be slow to be refilled during peak times. While some find the warm food options to be less than ideal in temperature, the aperitif service is often highlighted as a convenient and enjoyable option. Feedback on the main restaurant is mixed, with some guests enjoying the meals and service, while others find the food quality inconsistent or the pricing high.

Location & Accessibility
The hotel's central location relative to public transport is a significant advantage, situated just steps away from the Porto di Mare metro station on the M3 yellow line. This provides direct access to the Duomo and other city center attractions within a short ride, making it highly convenient for exploring. It is also well-connected to the Rogoredo train station and offers easy access to major motorways, appealing to those traveling by car. While parking is available on-site, guests frequently mention its high cost. The immediate surrounding area is described by some as peripheral and less inviting, particularly for evening strolls, with limited dining or shopping options directly adjacent to the hotel.

Staff & Service
The hotel staff generally receives positive remarks for their friendliness and professionalism, with many guests highlighting their helpfulness and attentiveness in addressing requests. The check-in process is sometimes described as slow, especially during busy periods, leading to queues. While some guests experience quick check-in, others report issues with communication regarding bookings or specific requests. Housekeeping is consistently praised for maintaining clean rooms. However, some guests have noted instances of rigid adherence to hotel policies, such as those concerning room keys or in-room amenities, which can sometimes lead to a perception of inflexibility or a less accommodating attitude from certain staff members.

Additional Information
The hotel operates a pet-friendly policy, accommodating guests traveling with animals, though a specific fee applies. Guests should be aware of certain unique policies, such as the ironing board usage limit, which may require signing a form and returning the iron within a set timeframe. The provision of water bottles in rooms is not complimentary and incurs a charge. The hotel utilizes a traditional key system with heavy keychains, requiring guests to leave their keys at the reception when leaving the premises. Some guests have also noted an unusual amount of noise from rain hitting the window sills, which can be disruptive during inclement weather.