Regal Oriental Hotel

The hotel is widely recognized for its spacious rooms, a notable feature in a city where space is often at a premium, making it a comfortable choice for many travelers. Its signature attribute is its exceptional connectivity to public transport, with bus stops directly outside and MTR stations within walking distance, positioning it as an ideal base for economic travelers, sightseers, and families exploring the city. Guests frequently highlight the friendly and helpful staff and the reasonable pricing, contributing to its strong value proposition. The hotel's location in a vibrant area with abundant dining options further enhances the guest experience. For an optimal stay, guests recommend requesting a recently renovated room to avoid dated decor and bringing extra power adapters or USB-C chargers, as in-room outlets can be limited.

Facilities & Amenities
The hotel offers a selection of facilities and amenities that cater to various guest needs, though some aspects receive mixed feedback. A small fitness room is available for guests to maintain their routines. The bar is noted as a comfortable spot, sometimes featuring live singers on weekends, providing a pleasant evening option. While Wi-Fi is provided, many guests report it can be weak, intermittent, and requires re-authorization every two hours, which can be frustrating. A common concern is the limited number of power outlets in rooms, with some guests needing to request extension cords, and a notable absence of USB-C ports. There is no swimming pool on site. Guests appreciate the availability of ice machines and vending machines for convenience. It is important to note that room service is generally not available, which some guests found inconvenient, especially when feeling unwell.

Cleanliness & Room Comfort
Guests frequently praise the spacious rooms, a significant advantage in the city, and generally find them to be clean. However, feedback on room condition is mixed, with many noting that while well-maintained, some rooms appear dated or old-fashioned, though some bathrooms have been recently renovated. The comfort of the beds receives varied comments, with some finding them comfortable and others describing mattresses as very firm. Noise levels are generally reported as manageable, with good sound insulation despite nearby construction and street activity, though some rooms facing ventilation fans or bridges can be noisy. In-room amenities include shampoo and shower gel, though some standard toiletries like conditioner and combs are often not provided. Features like large refrigerators, coffee makers, blackout shades, and elevated luggage areas are appreciated. Some rooms feature transparent bathroom doors or showers with low ceilings and no full enclosure, leading to water spillage. Occasional reports of moldy smells, broken furniture, dust, or even cockroaches indicate inconsistency in maintenance.

Dining & Food Quality
The hotel's dining and food quality primarily revolves around its surrounding area, as on-site options are limited. While breakfast is offered, reviews suggest it is generally average or minimal, though some guests find it satisfactory. A comfortable bar is available within the hotel, occasionally featuring live entertainment on weekends. However, there is no full-service restaurant on the premises, and room service is not provided, which some guests found inconvenient. A significant highlight for many guests is the abundance of nearby restaurants and eateries. The hotel's location in a vibrant neighborhood, particularly known for its Thai food, offers a wide variety of culinary choices, including local dim sum, desserts, and international cuisine, all within easy walking distance, making it a popular choice for food enthusiasts.

Location & Accessibility
The hotel's location is a major draw, offering excellent accessibility despite not being in the absolute city center. It boasts highly convenient public transport options, with multiple bus stops directly outside and a major bus interchange nearby, allowing easy travel to various parts of the city. While some guests find the walk to the nearest MTR stations (Sung Wong Toi) to be a bit far (7-10 minutes), others consider it manageable. The hotel is situated in Kowloon City, a vibrant area rich in local culture, known for its Thai neighborhood and numerous nearby restaurants, supermarkets, and convenience stores. It is also within walking distance of the Kai Tak Sports Centre and the Kowloon Walled City Park. While the surrounding area is undergoing construction, which can lead to some daytime noise, guests generally feel safe. Parking is available, adding to the convenience for those traveling by car.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. Many reviews highlight the friendly staff and their helpful and attentive demeanor, contributing significantly to a positive guest experience. The quick check-in process is frequently mentioned, with staff often accommodating early check-in requests when possible. Guests appreciate the willingness of the team to offer room upgrades, enhancing their stay. The housekeeping staff is particularly commended for their thoroughness, ensuring rooms are clean and well-maintained, and for being accommodating with requests like extra blankets. While most interactions are positive, a few guests have reported less helpful or unfriendly experiences with front desk staff regarding specific issues like lost items or booking discrepancies. Overall, the dedication of the staff to providing excellent service is a recurring theme.

Additional Information
Several important details enhance the guest experience. The hotel has a flexible luggage storage policy, allowing guests to store bags until 8 PM after checkout, which is convenient for later departures. However, it's noted that the hotel does not offer baggage storage for multi-night trips with interim stays elsewhere, requiring guests to take all luggage with them. Guests should be aware that Wi-Fi re-authorization is required every two hours. A deposit policy is in place upon check-in, which some guests found unexpected. In-room amenities include glass water bottles that can be refilled at water dispensers located in the hallways, promoting an environmentally friendly approach. Some rooms feature transparent bathroom doors, which may impact privacy for some guests. Additionally, guests have noted the absence of flat irons and laundry bags in rooms.