Piccolo Hotel

This hotel is primarily noted for its strategic location and value for money, making it a practical choice for various travelers. Its proximity to public transportation and convention centers is a significant draw, appealing to business travelers attending events at MiCo and sightseers looking to explore the city efficiently. While many guests appreciate the hotel's cleanliness and the general helpfulness of the staff, it is consistently described as an older property with an outdated aesthetic. For budget-conscious travelers and those seeking a basic, functional place to rest, the hotel offers a suitable option. To enhance your stay, it is advisable to manage expectations regarding the hotel's decor and be aware of potential noise from the surrounding area, especially at night.

Facilities & Amenities
The hotel offers several practical amenities that contribute to a convenient stay. Guests benefit from a 24/7 reception, ensuring assistance is always available. Free Wi-Fi is provided and generally reported as fast, allowing guests to stay connected. Rooms are equipped with air conditioning, though some guests note it can be loud, and a refrigerator for personal use. While a TV is present in rooms, its reception can sometimes be poor or the unit may not be functional. An elevator is available, though it may not serve all floors directly, requiring guests to use stairs for the final ascent to some upper-level rooms.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, with daily servicing and fresh towels provided. However, the overall impression of room comfort is significantly impacted by the hotel's age. Rooms are frequently described as outdated, with worn furniture, peeling paint, and dirty walls. Bed comfort receives mixed reviews; some find the beds comfortable, while others report them as hard or squeaky, with some double rooms featuring two single beds. Noise is a recurring issue, with many guests experiencing disturbances from thin walls, street noise (especially from nearby clubs), and sounds from neighboring rooms. Bathrooms are often noted as small and in poor condition, with issues like mold, outdated fixtures, and inconsistent water pressure in the shower.

Dining & Food Quality
Feedback on the hotel's dining options primarily centers on the breakfast, which is consistently described as basic and simple. While some guests find it adequate for the price, many report a limited selection and a lack of variety, with offerings such as cold croissants, basic cold cuts, and poor-quality orange juice. Some guests found the breakfast to be insufficient or very basic, though the hotel does accommodate requests for gluten-free options. There is no mention of other dining facilities or room service within the hotel.

Location & Accessibility
The hotel's central location is a major advantage, placing guests within easy reach of key areas. It is particularly well-situated for those attending events at the MiCo Convention Center and Fiera Milano, being within walking distance or a short public transport ride. Excellent public transport accessibility is highlighted, with multiple metro and tram stops nearby, providing convenient connections to the city center and other attractions. The surrounding neighborhood is described as lively and safe, with numerous restaurants, markets, and a supermarket in close proximity. Parking is available, with some guests reporting free overnight options.

Staff & Service
The hotel staff receives mixed feedback, though many guests commend their helpfulness and availability. The 24/7 reception is frequently praised, with many staff members described as friendly, polite, and willing to assist with directions or requests. The cleaning staff is consistently noted for their pleasant demeanor and efficiency. However, some guests report instances of unhelpful or rude interactions, particularly regarding strict policies like check-out times or the requirement to leave room keys at reception every time they leave. Language barriers are occasionally mentioned, with some staff making limited effort to speak English.

Additional Information
Guests should be aware of several specific aspects that define the hotel experience. The property's outdated aesthetic is a pervasive theme, with many areas showing signs of age. A notable concern is the significant noise from nearby clubs and the street, which can be particularly disruptive at night, even on upper floors. The hotel maintains a policy requiring guests to leave their room keys at the reception when departing the premises. Furthermore, guests are advised that breakfast often requires advance reservation. Some reviews suggest that the hotel's layout, with stairs and small spaces, may not be suitable for guests with mobility challenges.