New Caspian Hotel

This hotel is highly regarded for its strategic central location, placing guests within easy walking distance of vibrant night markets and diverse culinary options. Its signature feature is its accessibility to local attractions, making it an excellent choice for sightseers, food enthusiasts, and budget travelers seeking convenience and local immersion. Guests frequently highlight the spacious rooms and the generally friendly demeanor of the staff. While the hotel offers a glimpse into a bygone era with its classic aesthetic, some aspects, particularly the air conditioning, can be challenging. To enhance your stay, be prepared for the hotel's traditional charm, which includes the absence of a lift, and consider bringing extra layers for potentially very cold rooms due to the fixed air conditioning.

Facilities & Amenities
The hotel provides essential amenities, including free Wi-Fi that generally offers a decent signal within the rooms, allowing guests to stay connected. Free parking is available, with some sheltered spots, which is a convenient feature for those traveling by car. However, guests should be aware that the hotel does not have a lift, which can be challenging for elderly guests or those with heavy luggage, as rooms are accessed via stairs. While individual rooms do not typically include a kettle, a hot water dispenser is available in a common pantry area for guest use.

Cleanliness & Room Comfort
Guests offer mixed feedback on room cleanliness and comfort. Many appreciate the spacious rooms and find the beds comfortable, with some noting good water pressure and hot water in the showers. However, a significant number of guests report issues such as dusty floors, old bedsheets that may be holey or have an unpleasant smell, and a general sense of the furniture being old or in disrepair. The bathrooms are frequently described as dated, with some concerns about cleanliness, drainage, or a lingering smell. A common complaint is the air conditioning, which often lacks a remote control, making it impossible to adjust the temperature, leading to rooms being excessively cold, and sometimes generating noise.

Dining & Food Quality
The hotel does not provide any dining facilities, including breakfast. Guests should plan to explore the numerous local eateries and food stalls in the surrounding area for their meals. This absence of in-house dining means guests rely entirely on the hotel's excellent location for their culinary needs, which is often highlighted as a major advantage due to the abundance of nearby food options.

Location & Accessibility
The hotel boasts a highly strategic location in the heart of the city, making it incredibly convenient for guests to explore on foot. It is situated within easy walking distance of the vibrant Gerbang Malam night market, numerous food stalls, and various shops. Popular attractions like Ipoh Parade shopping mall and the Ipoh Old Town are also just a short stroll away. The hotel's central location is consistently praised as its strongest asset, providing unparalleled access to the city's culinary delights and cultural landmarks.

Staff & Service
The staff at the hotel generally receive positive remarks for their friendliness and helpfulness. Guests often highlight their kind gestures and attentive service, noting that the check-in process is typically quick and smooth. Many appreciate the staff's willingness to assist with inquiries and provide local information. While most interactions are positive, a few guests have noted isolated instances of less accommodating service, particularly regarding specific requests or payment methods.

Additional Information
Guests should be aware that the hotel maintains an old-style or retro aesthetic, which means some modern amenities are not present. For instance, toiletries provided in the rooms are often limited or absent, and there are no kettles, irons, hairdryers, or slippers in the rooms. Payment at the hotel is primarily cash-only, with no options for online transfers or QR payments, which guests should consider before arrival. Some rooms may experience noise from outside traffic or nearby establishments, and a few guests have reported a persistent cigarette smell in their rooms.