Lotte City Hotel Myeongdong

This hotel stands out for its unbeatable central location in Myeongdong, offering unparalleled convenience for exploring Seoul. Its signature feature is its direct access to the subway and airport bus stop, making it an ideal base for sightseers, shoppers, and first-time visitors eager to immerse themselves in the city's vibrant atmosphere. The hotel's modern design and comfortable accommodations, coupled with consistently praised staff service, also make it a great fit for couples and families seeking a hassle-free stay. To enhance your experience, consider requesting a room on a higher floor for potentially quieter nights and a view of N Seoul Tower, and remember to bring your own toiletries as part of the hotel's eco-friendly initiatives.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities available, enhancing their stay. A well-equipped laundry room in the basement, complete with coin and note changers, iron, and steam iron, is highly valued for its convenience, though it can fill up quickly. The hotel also provides water dispensers on each floor, ensuring easy access to fresh drinking water. While some reviews mention a fitness center, it is noted as being quite small. Guests can enjoy complimentary Nespresso coffee machines in the third-floor common area, and a floating bar on the rooftop offers a unique experience, including a foot spa with city views. Vending machines and a foreign exchange machine are also available in the lobby.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with rooms described as impeccably maintained and neat. Most guests find the beds comfortable and the linens high-quality, contributing to a restful sleep. However, feedback on pillows is mixed, with some finding them too soft. Room size is a recurring topic; while some find rooms spacious enough for multiple large suitcases, many describe them as compact or small, especially for the Myeongdong area. A significant point of discussion is the open-concept bathroom design, which some find lacks privacy and can be awkward, particularly due to the shower area being small and lacking hooks for towels or clothes. Noise levels are generally well-managed, though some guests on lower floors or facing the street report city noise or occasional disturbances.

Dining & Food Quality
Feedback on the hotel's dining options is varied. The breakfast receives mixed reviews; while some guests find it good and with a decent variety, others describe it as underwhelming or having a recurring menu. Many guests opt to dine outside the hotel, given the abundance of eateries nearby. The hotel is connected to a Twosome Place cafe, which is popular for coffee and desserts, and a Hollys is also conveniently located across the street. The rooftop bar is mentioned for its atmosphere and views, though some find the food portions small and the service inconsistent. Complimentary coffee is available for guests in the lobby, which is a well-appreciated perk.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset. Situated directly next to Myeongdong Station Exit 9 and the airport bus stop, it offers exceptional convenience for arrival and departure, as well as easy access to Seoul's extensive metro system. Guests highlight its proximity to the bustling Myeongdong shopping street, night market, and numerous restaurants and shops. Key landmarks such as N Seoul Tower, Myeongdong Cathedral, and Namdaemun Market are within walking distance. The hotel's position at the edge of the main shopping area ensures both convenience and a slightly quieter environment. This prime location makes it effortless for guests to explore the city's main attractions and transportation hubs.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their English proficiency, which facilitates smooth communication and assistance. The check-in and check-out process is described as quick and efficient. Staff members are noted for their attentiveness, from the front desk to housekeeping and security, often going out of their way to assist with requests, provide directions, and arrange taxis. Many reviews highlight specific instances of staff members being cheerful, welcoming, and proactive in ensuring a pleasant stay. The overall impression is one of dedicated service that significantly enhances the guest experience, making visitors feel valued and well-cared for.

Additional Information
Guests should be aware of the hotel's eco-friendly policy, which means toothbrushes and some other toiletries are not provided in rooms, though they can be purchased. A notable recurring issue mentioned by some guests is the presence of protests or noise from outside the building, particularly in the evenings, which can last for hours. In one instance, a fire alarm test occurred without prior warning, causing disruption. The hotel offers Lotte Duty Free vouchers to guests, providing opportunities for discounts and free coffee. For those planning to do laundry, the machines in the basement require cash for payment. Some rooms offer specific views of N Seoul Tower or a nearby cathedral, which guests appreciate.