KSL Hotel & Resort boasts a city central location, connected to the KSL City Mall. The resort features an outdoor rooftop pool and waterpark. Free parking is available to all guests. The air conditioned, modern rooms feature free Wi-Fi, a personal safe, flat screen TV, and a coffee and tea maker. Most rooms also feature a minibar. KSL Hotel & Resort boasts a fitness center and sauna. Guests can always enjoy the arcade and game room or test their skills at the golf simulator. Business services are also offered onsite. Guests can dine onsite at Mission Bar & Grill, Twilight Lounge & Bar, or the 24-hour Infusion Café. The resort is half a mile away from Holiday Plaza and Plaza Pelangi, and two miles from Tan Sri Haissan Yunus Stadium. The Istana Pasir Pelangi royal palace is less than two miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Overall, guests were impressed with their accommodations. The rooms are spacious, clean, comfortable, and feature incredible views of the city. Many guests described their stay to be quiet and safe. In addition, make sure to try the breakfast. The buffet is a treat, as it offers many local items for you to try.
There's plenty of activities to keep you busy onsite, when you're not out exploring the city. The resort offers an indoor golf simulator, an arcade game room, a waterpark and even a movie theater. In addition, KSL Resort is attached directly to the KSL City Mall, which offers many shopping opportunities.
KSL Resort has a convenient location, with easy access to the causeway, making for easy travels. Dining, shopping and most major sights can be reached within a short drive. If you don't want to bring a car, there are always plenty of taxis available outside the hotel.
Several guests have complained about having limited hot water when taking a shower, and that it was lukewarm at best. In addition, several in-room amenities were out of order on multiple occasions, including the mini-fridges and heating.
The Wi-Fi can be a hit or miss. Several guests found that it can be hard to connect to the internet, while other thought the browsing speed was often too slow.
The elevator system at KSL Resort is poorly designed. First, there are four elevators but each one goes to different floors. Guests said that during busy times, the elevator wait time increases greatly. In addition, guests also commented that the elevators were very slow.
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